Overview
Plattsburgh Rehabilitation & Nursing Center, located in Plattsburgh, New York, is a facility that offers both long-term and short-term rehabilitation services. The center prides itself on fostering a sense of community and family among its residents and staff.
Services & Support
The center provides a range of services including rehabilitation, long-term care, and adult day care. The adult day program has received positive feedback for its ability to engage residents and provide social opportunities, with many participants forming close bonds with staff and fellow residents. However, there have been concerns regarding the management of personal belongings and medication within the facility.
Care Approach & Staff
Plattsburgh Rehabilitation & Nursing Center emphasizes compassionate care, with many reviews highlighting the understanding and helpful nature of the staff. Families have noted that the nursing and therapy teams work collaboratively to ensure residents receive the support they need. However, some reviews indicate that the quality of care can be inconsistent, with reports of staff being overworked and not adequately responding to residents’ needs.
Who They Serve
The facility serves a diverse population, including individuals in need of rehabilitation after an injury or fall, as well as those requiring long-term care. The adult day program specifically caters to seniors, including those with memory care needs, providing them with opportunities for socialization and activities.
Room for Improvement
Concerns have been raised regarding the management of personal items, with reports of belongings going missing. Additionally, there are serious allegations about inadequate attention to residents’ needs, including medication management and timely assistance. Some families have expressed dissatisfaction with the responsiveness of the administration to these issues.
Summary
Plattsburgh Rehabilitation & Nursing Center aims to create a supportive and compassionate environment for its residents. While many families appreciate the community atmosphere and the quality of rehabilitation services, there are significant concerns about the consistency of care and management practices that potential residents and their families should consider.
