Overview
The New Jewish Home, Manhattan, located in New York, New York, is dedicated to providing high-quality rehabilitation and long-term care for seniors. The facility emphasizes compassionate support, aiming to honor each individual’s wishes and unique personality. With a partnership with Mount Sinai Health System, it offers specialized care, including a program for those recovering from COVID-19.
Services & Support
The New Jewish Home provides a range of services tailored to the needs of its residents, including rehabilitation, occupational therapy, and memory care. The facility is staffed by full-time physicians and nurse practitioners, ensuring comprehensive medical support. Social workers are also available to assist families and residents with care transitions and other needs.
Care Approach & Staff
The staff at The New Jewish Home is generally described as caring and kind, with many residents expressing gratitude for the attention they receive. However, some reviews indicate challenges related to staff availability, which can lead to delays in care and support. Families have noted that while the nursing and medical staff strive to provide quality care, there are instances of neglect and understaffing that have affected residents’ experiences.
Living Options & Amenities
The facility features a lovely enclosed garden and recreational programs that residents can enjoy. However, there are concerns about the availability of organized activities and the overall cleanliness of the living spaces, with some reports of inadequate housekeeping and maintenance.
Dining & Activities
Dining experiences at The New Jewish Home have received mixed reviews. While meals are presented attractively, there are complaints about the quality and taste of the food, with reports of inedible options. Additionally, there appears to be a lack of daily activity schedules, which may limit residents’ engagement in planned events.
What Families Say
Families have shared a range of experiences regarding The New Jewish Home. While some commend the supportive staff and rehabilitation services, others express frustration over issues like neglect and communication challenges with social workers. Overall, the facility has been recognized for its compassionate care, but there are areas identified for improvement.
Room for Improvement
Several reviews highlight issues related to understaffing, delays in medication administration, and cleanliness. Families have expressed concern over the need for more organized activities and better communication regarding care plans. Addressing these concerns could enhance the overall experience for residents and their families.
Summary
The New Jewish Home, Manhattan, offers a range of services aimed at supporting seniors in their rehabilitation and long-term care needs. While many families appreciate the dedication of the staff and the facility’s amenities, there are notable areas for improvement, particularly regarding staffing levels and the quality of dining options. Families considering this facility may want to weigh these factors as they make their decision.
