Overview
Senior Helpers, located in New York, New York, offers compassionate and personalized home health care services tailored to the unique needs of seniors. Their dedicated caregivers provide a wide range of assistance, including daily living activities, Alzheimer’s and Dementia care, personal care, and more specialized services. The aim is to help seniors maintain their independence and dignity in the comfort of their own homes.
Services & Support
Senior Helpers provides a comprehensive suite of programs and services designed to support aging in place. Their offerings include companion care for seniors needing daily assistance and specialized care for those with chronic illnesses such as Alzheimer’s, Dementia, and Parkinson’s disease. The agency emphasizes the importance of individualized care, ensuring that services are tailored to meet each client’s specific needs.
Care Approach & Staff
The caregivers at Senior Helpers are frequently described as compassionate and patient, with many families noting their thorough training and ability to provide high-quality care. The agency has received praise for its careful hiring practices and ongoing training, which contribute to a positive caregiving experience. However, some reviews indicate concerns regarding management and staff professionalism, suggesting that communication and respect among employees could be improved.
Who They Serve
Senior Helpers serves a diverse clientele, focusing on seniors who require assistance with daily activities or specialized care due to health conditions. Families have highlighted the agency’s ability to respond quickly to urgent care needs, particularly during challenging times, making it a valuable resource for families managing complex caregiving situations.
What Families Say
Families have shared mixed experiences with Senior Helpers. Many express gratitude for the support provided during difficult times, particularly noting the flexibility and responsiveness of caregivers. Positive reviews highlight the agency’s commitment to treating clients like family. Conversely, some families have raised concerns about unprofessional behavior from certain staff members and management, indicating that experiences can vary widely.
Room for Improvement
There are noted concerns regarding the professionalism of some staff members and management practices. A few reviews mentioned issues with communication and respect among employees, suggesting that improvements could be made in these areas to enhance the overall experience for both clients and staff.
Summary
In summary, Senior Helpers in New York, New York, provides a range of personalized home health care services aimed at supporting seniors and their families. While many families appreciate the compassionate care and quick response times from caregivers, there are also concerns about staff professionalism and management practices. Overall, families seeking care for their loved ones may find value in the services offered, but should be aware of the varying experiences reported.
