Overview
SelectCare Home Health Care, located in New York, New York, has been providing essential home health care services since 1985. The agency is dedicated to helping families navigate the complexities of in-home care, offering a range of services tailored to meet the unique needs of each client. With a team of compassionate professionals, SelectCare aims to support clients in maintaining their independence and comfort in their own homes.
Services & Support
SelectCare offers a variety of in-home health care services, including assistance from Home Health Aides, Licensed Practical Nurses (LPNs), and Registered Nurses (RNs). Their services cater to both short-term and long-term needs, ensuring that clients receive the appropriate level of care, whether recovering from surgery or managing daily living activities. Families have noted the agency’s ability to adapt services based on changing health conditions, which is particularly beneficial for those requiring increased support over time.
Care Approach & Staff
The staff at SelectCare is often described as professional, caring, and responsive. Clients have expressed appreciation for the team’s dedication to understanding individual needs and preferences. The agency’s management, including the Director of Nursing, is frequently commended for their willingness to address questions and concerns, providing families with peace of mind during challenging times. Many families have highlighted the compassionate nature of the caregivers, who not only assist with physical needs but also offer companionship and emotional support.
Who They Serve
SelectCare primarily serves elderly clients and individuals recovering from medical procedures. Families have shared experiences of how SelectCare has enabled their loved ones to remain in their homes while receiving the necessary care. The agency has successfully supported clients who face various health challenges, ensuring their dignity and comfort throughout the care process.
Service Area
SelectCare Home Health Care operates in New York City, providing services across Manhattan, Brooklyn, the Bronx, and Queens. This extensive service area allows them to assist a diverse range of clients within the city.
Insurance & Billing
Families have noted that SelectCare is helpful in navigating insurance processes, often assisting with billing and reimbursement inquiries. This support is particularly valuable for families managing the complexities of healthcare financing.
What Families Say
Reviews from families highlight the high level of satisfaction with SelectCare’s services. Many clients have expressed gratitude for the care their loved ones received, emphasizing the professionalism and kindness of the staff. Families appreciate the consistent communication and support provided by the agency, especially during difficult times, such as transitions from hospital to home care.
Room for Improvement
While many families have had positive experiences, a few reviews indicate that there may be occasional challenges in staffing availability, particularly during peak times. However, SelectCare has generally been responsive in finding substitutes when needed.
Summary
SelectCare Home Health Care is a reputable agency in New York City, known for its compassionate and dedicated staff. With a focus on personalized care and strong communication, SelectCare has successfully supported numerous families in managing their loved ones’ health care needs at home. The agency’s long-standing presence in the community and commitment to quality care make it a trusted choice for home health services.
