Overview
Prime Care Inc, located in New York, New York, is a licensed home care agency that has been serving the community since 1983. The agency offers a range of personalized home care services designed to support various health conditions, including Alzheimer’s, Dementia, and Stroke recovery. With a team comprising Registered Nurses, Licensed Practical Nurses, Home Health Aides, and live-in caregivers, Prime Care Inc is dedicated to providing compassionate care in the comfort of clients’ homes.
Services & Support
Prime Care Inc provides comprehensive non-medical home care services throughout New York City and Westchester County. Their offerings include tailored care plans developed in collaboration with hospitals, social workers, and families. The agency emphasizes 24/7 availability, ensuring that clients have access to support whenever needed. Their dedicated staff is trained to assist with a variety of conditions, ensuring that clients receive the care and attention they deserve.
Care Approach & Staff
The staff at Prime Care Inc is frequently described as compassionate and committed to their clients’ well-being. Many families have noted the reliability and professionalism of the aides, highlighting their ability to provide excellent care. The agency’s approach includes proactive management to ensure continuity of care, especially during challenging times when staffing needs may fluctuate. Administrators are hands-on and responsive, working closely with families to address any concerns that arise.
Who They Serve
Prime Care Inc serves a diverse clientele, including individuals with chronic illnesses and those requiring assistance with daily living activities. Their services are designed to cater to clients across all five boroughs of New York City as well as Westchester County, making them a versatile option for families in need of home care support.
What Families Say
Many families commend Prime Care Inc for their dedicated and compassionate staff. Reviews reflect a general satisfaction with the quality of care provided, with numerous clients expressing gratitude for the support received. However, some feedback indicates concerns regarding organizational issues, particularly in relation to communication and scheduling. While most experiences are positive, a few families have reported challenges with specific aides not being the right fit for their loved ones.
Room for Improvement
Some clients have expressed concerns about the organization and communication within the agency. Instances of unwelcoming office interactions and scheduling issues have been noted, suggesting that improvements could be made in these areas to enhance the overall experience for families seeking care.
Summary
Overall, Prime Care Inc has established itself as a prominent home care provider in New York City, known for its compassionate staff and commitment to personalized care. While there are areas for improvement, particularly in communication and organization, many families appreciate the dedication and reliability of the aides who provide care to their loved ones.
