Overview
House Calls Home Care, located in New York, New York, is a dedicated home care agency offering a wide array of health care services to individuals in the comfort of their own homes. With a commitment to compassion and integrity, they provide personalized assistance tailored to each client’s unique needs. Their services encompass care for various conditions, including Alzheimer’s and diabetes, along with physical therapy and social work support.
Services & Support
House Calls Home Care offers comprehensive home health services, including assistance with daily living tasks, companionship, and specialized care for individuals with specific health conditions. They also work with the Consumer Directed Personal Assistance Program (CDPAP) and provide medical equipment for home use. Their approach is designed to promote independence and dignity for clients, ensuring they receive the best possible care while remaining in their familiar surroundings.
Care Approach & Staff
The staff at House Calls Home Care is frequently described as responsive, attentive, and compassionate. Families have noted the team’s dedication to addressing concerns and providing peace of mind, with support available 24/7. The organization’s focus on personalized care means that each client receives tailored attention, which has been highlighted positively in numerous reviews. The agency collaborates closely with hospitals, physicians, and families to create individualized care plans that meet the specific needs of their clients.
Who They Serve
House Calls Home Care serves a diverse clientele, including elderly individuals and those requiring specialized care due to health conditions. Their services cater to clients across New York City, ensuring that individuals can age in place with dignity and comfort. Families have expressed gratitude for the support provided, emphasizing the positive impact on their loved ones’ quality of life.
Scheduling & Availability
The agency is available 24 hours a day, seven days a week, allowing clients and their families to access support whenever it is needed. This round-the-clock availability has been appreciated by families who value having a reliable resource for care and assistance.
What Families Say
Reviews from families highlight the exceptional service provided by House Calls Home Care. Many have expressed their appreciation for the staff’s responsiveness and willingness to assist with any questions or concerns. Clients have shared experiences of feeling safe and well-cared for, emphasizing the compassionate nature of the caregivers. Families have described their experiences as positive, with some noting that the care received has been a significant source of comfort during challenging times.
Room for Improvement
While many families have praised the services offered, a few reviews indicated that there were occasional delays in communication. Addressing these concerns could enhance the overall experience for clients and their families.
Summary
House Calls Home Care stands out for its personalized approach and commitment to compassionate care. With a wide range of services and a dedicated team, they provide essential support for individuals seeking to maintain their independence at home. The positive feedback from families underscores the agency’s reputation as a reliable choice for home health care in New York City.
