Overview
Comfort Keepers of New York, NY, located in New York, New York, provides compassionate in-home care services to help seniors and disabled individuals maintain their independence and quality of life. With a commitment to personalized care, their experienced caregivers travel to clients’ homes, ensuring that each individual’s unique needs are met. The agency’s focus on delivering high-quality support allows families to feel confident that their loved ones are receiving the best possible care in the comfort of their own homes.
Services & Support
Comfort Keepers offers a wide range of services tailored to meet the specific needs of clients. These include personal care assistance with daily living activities such as grooming, bathing, and medication management. Additionally, they provide companionship, respite care, and specialized support for individuals with Alzheimer’s and dementia. The caregivers are dedicated to keeping clients active and engaged, often accompanying them on outings and to appointments, which helps maintain their social connections and overall well-being.
Care Approach & Staff
The caregivers at Comfort Keepers are frequently described as compassionate, patient, and attentive. Families have noted the importance of the agency’s approach to matching caregivers with clients based on their individual needs and personalities. This personalized attention is a hallmark of the agency, with the owner being actively involved in ensuring quality care. The staff is known for being reliable and understanding, providing a supportive environment for both clients and their families.
What Families Say
Many families express gratitude for the level of care provided by Comfort Keepers. Reviews highlight the responsiveness of the staff and their commitment to understanding and addressing the needs of clients. Families appreciate the peace of mind that comes from knowing their loved ones are in capable hands. However, there are some mixed experiences regarding communication with management, with a few families noting challenges in this area. Overall, the majority of feedback emphasizes the compassionate nature of the caregivers and the personalized service offered.
Room for Improvement
While Comfort Keepers has received numerous positive reviews, some families have expressed concerns regarding communication with management and the need for a security deposit. Additionally, there were mentions of variability in the certification of aides. Addressing these concerns could enhance the overall experience for clients and their families.
Summary
Comfort Keepers of New York, NY, is dedicated to providing compassionate home care services tailored to the unique needs of each client. With a focus on personalized care, the agency aims to foster independence and dignity for seniors and disabled individuals. While the caregivers are often praised for their attentive and understanding nature, there are areas for improvement in communication and management practices. Overall, Comfort Keepers is a trusted choice for families seeking reliable home health care.
