Overview
Astor Health Inc., located in New York, New York, is a home care agency dedicated to providing personalized support for seniors, individuals with disabilities, and those recovering from surgery or illness. The agency focuses on enhancing the independence and quality of life for its clients through compassionate care and assistance tailored to their unique needs.
Services & Support
Astor Health offers a range of services designed to support clients in their homes. Their caregivers assist with daily living activities such as bathing, dressing, and meal preparation, while also providing companionship and transportation for appointments and social outings. The agency also caters to individuals with disabilities by offering personal care, mobility assistance, and respite care for family caregivers. Their commitment to quality care ensures that clients have access to support 24/7, including emergency response.
Care Approach & Staff
The team at Astor Health is frequently praised for their professionalism, knowledge, and compassion. Families have noted the agency’s hands-on approach, where leadership is actively involved in the care process. This includes facilitating interviews with caregivers, ensuring a good match between aides and clients, and maintaining open lines of communication. The staff is described as empathetic, dedicated, and reliable, contributing to a supportive environment for both clients and their families.
Who They Serve
Astor Health primarily serves seniors and individuals with disabilities, as well as those recovering from medical procedures. Their comprehensive care model is designed to meet the diverse needs of clients, ensuring that each individual receives the appropriate level of support to thrive in their home environment.
What Families Say
Families have expressed high satisfaction with the services provided by Astor Health, often highlighting the peace of mind that comes from knowing their loved ones are well cared for. Many reviews emphasize the agency’s ability to respond promptly to urgent needs and the quality of the caregivers, who are described as competent and compassionate. Clients appreciate the thoroughness of the hiring process, which allows families to participate in selecting caregivers who best fit their needs.
Room for Improvement
While many families have had positive experiences, some reviews suggest that there could be improvements in communication regarding scheduling and logistics. A few clients noted occasional challenges in the timely coordination of care.
Summary
Astor Health Inc. stands out in the New York home care landscape for its commitment to personalized, compassionate care. With a dedicated team and a comprehensive approach to service, the agency has earned a reputation for reliability and effectiveness in supporting clients and their families during critical times. Families looking for quality home care can trust Astor Health to provide the support needed for their loved ones to maintain independence and dignity at home.
