Overview
Hospice Care Network at Northwell, located in Melville, New York, specializes in providing compassionate hospice care. The facility is dedicated to ensuring a peaceful and dignified end-of-life experience for patients and their families.
Services & Support
The hospice offers a range of services that focus on comfort and support for both patients and their loved ones. This includes home health care, where nurses and aides provide personalized care in a familiar environment. Family members are encouraged to participate in the care process, fostering a supportive atmosphere during difficult times.
Care Approach & Staff
The staff at Hospice Care Network at Northwell is noted for their compassion and dedication. Reviewers frequently mention the understanding and supportive nature of the nurses and aides, highlighting their commitment to making patients comfortable and easing the burden on families. Many families report feeling guided and supported throughout the end-of-life process, with staff providing valuable information and emotional support.
Who They Serve
The facility caters to patients in their final stages of life, focusing on those who require palliative care. Families seeking a nurturing environment for their loved ones during this challenging time will find the hospice to be a suitable choice.
Living Options & Amenities
Patients benefit from comfortable private rooms equipped with large beds and bathrooms. Common spaces such as a sunroom, café, and terrace provide areas for family members to gather and relax. The facility is described as clean and well-maintained, creating a serene environment conducive to comfort and peace.
Dining & Activities
Hospice Care Network offers dining options that include refreshments and baked goods available around the clock. Families are also encouraged to bring favorite foods for their loved ones, ensuring that patients have access to meals that they enjoy.
What Families Say
Families express gratitude for the exceptional care provided at the hospice, often describing the staff as “angels” and praising their kindness and professionalism. Many reviews highlight the importance of the support received during a challenging time, noting that the environment allowed them to focus on spending quality moments with their loved ones.
Room for Improvement
While many families have shared positive experiences, there are concerns regarding the evaluation process for continued care. Some families reported feeling frustrated when loved ones were discharged prematurely, which caused distress during an already difficult time.
Summary
Hospice Care Network at Northwell in Melville, New York, is committed to providing compassionate and dignified care for patients in their final days. With a focus on comfort, understanding, and support, the facility aims to ease the journey for both patients and their families during one of life’s most challenging moments.