Overview
Central Queens Rehabilitation and Nursing Center, located in Maspeth, New York, is a 200-bed skilled nursing facility that provides both short-term and long-term care. Situated conveniently near the Long Island Expressway, it offers easy access for families from all five boroughs of New York City and Long Island. The center specializes in multidisciplinary rehabilitation, tailoring care plans to meet the individual needs of each resident.
Services & Support
The facility offers a range of services including skilled nursing care, rehabilitation, and social worker support. Residents have access to progressive therapies such as physical, occupational, and speech therapy, which aim to help them achieve their highest practicable quality of life. The therapeutic recreation programs are designed to engage residents through music, pet therapy, live entertainment, group discussions, and cognitive games.
Care Approach & Staff
The care approach at Central Queens emphasizes individualized plans and a supportive environment. Many families have noted the helpfulness and professionalism of the staff, including social workers who provide assistance and guidance. However, some reviews have raised concerns about the overall quality of care and staff responsiveness, indicating a need for improvement in certain areas.
Who They Serve
Central Queens serves a diverse population, including those needing rehabilitation after surgery and long-term care residents. Families have expressed appreciation for the support provided during transitions, such as moving to assisted living facilities.
Living Options & Amenities
The center is equipped with renovated living spaces, and many reviews highlight the cleanliness and welcoming atmosphere of the facility. Families have reported a pleasant environment, with a focus on ensuring that residents feel comfortable and cared for.
Dining & Activities
Dining experiences at Central Queens have received positive remarks, with residents enjoying well-prepared meals. The facility also offers various activities aimed at maximizing individual interests, promoting engagement among residents.
What Families Say
Feedback from families is mixed. While many appreciate the friendly and respectful staff, others have expressed serious concerns about the quality of care and the treatment of residents. Some families have highlighted specific staff members who have been particularly helpful, while others noted instances of poor communication and care.
Room for Improvement
There are notable concerns regarding the consistency of care provided by staff, with some families reporting negligence and inadequate attention. These issues indicate a need for ongoing staff training and oversight to ensure that all residents receive the level of care they deserve.
Summary
Central Queens Rehabilitation and Nursing Center offers a variety of rehabilitation and nursing services in a convenient location. While many families commend the supportive staff and clean environment, there are significant concerns regarding the quality of care that need to be addressed. Families considering this facility should weigh both the positive aspects and the areas needing improvement.