Overview
Hospice of New York, located in Long Island City, New York, is dedicated to providing comprehensive care for patients facing life-limiting illnesses. The organization focuses on delivering comfort and support not only to patients but also to their families and caregivers. With a commitment to excellence, Hospice of New York aims to maintain high standards in spiritual, emotional, physical, and psychosocial care.
Services & Support
Hospice of New York offers a range of services designed to meet the needs of patients and their families. They provide in-home hospice care, as well as services within assisted living and nursing home facilities. The interdisciplinary team includes physicians, nurses, hospice aides, social workers, chaplains, and bereavement counselors, ensuring a holistic approach to care. The organization also hosts support groups for adults and spouses/partners dealing with grief and loss.
Care Approach & Staff
The staff at Hospice of New York is noted for their compassion and professionalism. Families have expressed gratitude for the attentive care provided by nurses and social workers, who offer not just medical support but also emotional assistance. For example, one family highlighted the exceptional care delivered by a nurse who was responsive and provided detailed information about medications, which greatly aided in managing their loved one’s condition.
Who They Serve
Hospice of New York serves individuals facing terminal illnesses and their families, providing tailored support to meet the diverse needs of each family unit. Their services are designed to help patients maintain dignity and comfort during end-of-life care, while also offering crucial support to family members.
What Families Say
Families have shared overwhelmingly positive experiences with Hospice of New York, praising the staff for their kindness, professionalism, and attentiveness. Many noted how the care team made a difficult time more manageable, highlighting the emotional support provided not just to the patient but also to family members. However, there were some concerns regarding communication from the business office, which some families found to be unprofessional at times.
Summary
Overall, Hospice of New York is recognized for its compassionate and comprehensive care for patients and their families during challenging times. With a dedicated team and a focus on comfort and support, they strive to enhance the quality of life for those they serve. Families can expect a high level of care, though some may experience challenges with administrative communication.