Overview
OPEN DOOR NY HOME CARE SERVICES, INC., located in Long Island City, New York, is dedicated to providing professional home care services tailored to the needs of seniors and individuals with disabilities. The agency emphasizes a client-oriented approach, ensuring that individuals receive compassionate care in the comfort of their own homes.
Services & Support
Open Door Home Care offers a range of services designed to meet the personal and medical needs of their clients. These services include assistance with daily activities, medical support, and companionship. The agency is committed to understanding the unique requirements of each client, allowing them to maintain their independence while receiving necessary care.
Care Approach & Staff
The staff at Open Door Home Care is described as compassionate and professional, with a focus on building strong relationships with clients. Coordinators are noted for their attentiveness, providing regular check-ins to ensure clients are comfortable and have their needs met. Many families highlight the dedication of specific coordinators, who are praised for their kindness and willingness to assist with various concerns.
Who They Serve
Open Door serves seniors and individuals with disabilities in need of home care services. The agency aims to support clients in maintaining their independence while receiving the assistance they require for daily living and health management.
What Families Say
Feedback from families reflects a mix of experiences. Many clients appreciate the personalized care and support they receive, particularly from coordinators who are described as understanding and helpful. Positive comments frequently mention the professionalism and dedication of staff members, fostering a sense of trust. However, some reviews express concerns about the agency’s communication and availability of cases, indicating that experiences may vary.
Room for Improvement
While many families have had positive experiences, there are notable concerns regarding communication and the professionalism of certain staff members. Some clients reported feeling that their needs were not adequately addressed, and instances of rudeness from coordinators were mentioned. Addressing these issues could enhance the overall client experience.
Summary
OPEN DOOR NY HOME CARE SERVICES, INC. is a home care agency in Long Island City, New York, that provides essential support to seniors and individuals with disabilities. With a focus on personalized care and strong client relationships, the agency aims to help clients maintain their independence at home. While many families appreciate the compassionate and professional staff, there are areas for improvement in communication and service consistency.