Overview
Hospice of Central New York and of the Finger Lakes, located in Liverpool, New York, provides hospice care and palliative services aimed at offering comfort and dignity to patients and their families during challenging times. The organization focuses on delivering comprehensive support through interdisciplinary services, bereavement counseling, and education, ensuring that families receive the care they need as they navigate end-of-life situations.
Services & Support
The hospice offers a range of services including comfort care, palliative care, and bereavement counseling. These services are designed to support both patients and their families, aiming to alleviate pain and provide emotional support during difficult times. Many families have expressed gratitude for the compassionate care their loved ones received, highlighting the importance of having a supportive team during such a challenging journey.
Care Approach & Staff
The staff at Hospice of Central New York and of the Finger Lakes are noted for their compassion and understanding. Families have shared positive experiences with nurses and aides who provided not only medical care but also emotional support. Reviewers have described staff members as “angels” who helped them through the complexities of end-of-life care, ensuring that both patients and families felt supported and cared for.
Who They Serve
Hospice of Central New York and of the Finger Lakes serves patients and families in need of end-of-life care, including those facing terminal illnesses. The organization is dedicated to providing assistance to individuals and their loved ones, helping them cope with the emotional and physical challenges that arise during this time.
Grief Counseling
Grief counseling is a significant component of the support offered by the hospice. While some families have found the counseling services beneficial, others have expressed concerns about the limitations on the number of sessions available, particularly in cases involving multiple losses. Despite these mixed reviews, the organization aims to provide essential support to those dealing with grief.
What Families Say
Many families have shared heartfelt testimonials about their experiences with Hospice of Central New York and of the Finger Lakes. Positive remarks often focus on the compassionate care provided by the staff, who are described as understanding and dedicated. However, some reviews indicate that there may be areas for improvement, particularly in the grief counseling process. Overall, families appreciate the support they received during a difficult time, noting the impact of the hospice team’s care.
Room for Improvement
While many families have praised the hospice for its compassionate care, there are concerns regarding the grief counseling services, particularly the limitations placed on the number of sessions available. Some families felt that the policies could be more accommodating, especially in situations involving multiple losses. Addressing these concerns could enhance the overall support provided to grieving families.
Summary
Hospice of Central New York and of the Finger Lakes is dedicated to providing compassionate hospice and palliative care. With a focus on comfort and dignity, the organization offers a range of services to support patients and their families. While many families have expressed gratitude for the care received, there is room for improvement in grief counseling services. Overall, the hospice plays a vital role in the community, helping individuals navigate the challenging journey of end-of-life care.