Overview
Iroquois Nursing Home, located in Jamesville, New York, provides a range of services for individuals requiring skilled nursing and rehabilitation care. The facility is noted for its cleanliness and friendly atmosphere, though experiences regarding care and management vary significantly among residents and their families.
Services & Support
Iroquois Nursing Home offers various services, including physical therapy, occupational therapy, and social worker support. The facility aims to provide comprehensive rehabilitation services to help residents regain their independence. However, some families have expressed concerns about the responsiveness of management and communication regarding policies and procedures.
Care Approach & Staff
The staff at Iroquois Nursing Home includes nurses and certified nursing assistants (CNAs) who have been described as both supportive and attentive, particularly on the dementia floor. Many families have praised the dedication of the staff members, though there are reports of understaffing, leading to delays in care. Some residents have noted that aides are overworked, which can impact the level of attention provided.
Who They Serve
Iroquois Nursing Home serves a diverse population, including residents requiring memory care and rehabilitation services following medical events such as strokes. Families have noted that the facility accommodates various needs, but experiences can differ widely based on individual circumstances and staff availability.
Living Options & Amenities
The facility is described as clean and well-maintained, with bright and welcoming interiors. However, there are mixed feelings about the building’s upkeep and the outdoor environment, which some families feel could be improved. While the dining area is available for residents, family members have reported restrictions on joining their loved ones during mealtimes.
What Families Say
Reviews highlight a mix of positive and negative experiences at Iroquois Nursing Home. Many families commend the cleanliness of the facility and the compassionate care provided by the staff. However, there are significant concerns regarding management’s communication and responsiveness, with some families feeling neglected in their attempts to address issues. Overall, while some residents report a supportive atmosphere, others have voiced serious concerns about neglect and inadequate care.
Room for Improvement
Several reviews indicate that the management of Iroquois Nursing Home could benefit from better communication and responsiveness to family inquiries. Instances of delayed assistance and reports of understaffing suggest a need for improvements in staffing levels to ensure timely care for residents. Additionally, enhancing policies for family visitation during meals may help foster a more welcoming environment.
Summary
Iroquois Nursing Home in Jamesville, New York, offers a clean and supportive environment for residents requiring nursing and rehabilitation services. While many families appreciate the dedication of the staff, concerns about communication and management practices persist. Potential clients are encouraged to weigh the positive aspects of care against the reported challenges when considering this facility for their loved ones.