Overview
Visiting Angels, located in Horseheads, New York, is part of a nationwide network of home care agencies dedicated to providing essential personal care services. Their mission is to assist seniors in living independently in their own homes while ensuring they receive top-quality care. The agency emphasizes a holistic approach to caregiving, promoting strong relationships between caregivers and clients.
Services & Support
Visiting Angels offers a variety of services tailored to meet the individual needs of seniors. These include in-home care, dementia care, respite care, senior personal care, and companion care services. The agency is committed to providing compassionate support, which allows elderly clients to maintain their independence and comfort at home.
Care Approach & Staff
The caregivers at Visiting Angels are frequently described as compassionate, patient, and professional. Families have noted that the staff takes time to understand the unique needs of their loved ones, which fosters a sense of trust and comfort. The office team is also recognized for their responsiveness and willingness to assist families with any concerns that arise, ensuring a smooth caregiving experience.
Who They Serve
Visiting Angels primarily serves seniors and disabled adults, offering personalized care that caters to their specific preferences and requirements. Many families have expressed gratitude for the agency’s ability to support their loved ones, allowing them to age in place comfortably and safely.
Service Area
In addition to Horseheads, Visiting Angels provides services to surrounding areas including Elmira, Corning, Bath, and Hammondsport. This broad service area allows them to reach a wider community of families in need of home care support.
What Families Say
Families have shared positive experiences with Visiting Angels, highlighting the kindness and professionalism of the caregivers. One family noted that their caregiver was reliable and exceeded expectations in her duties. Another mentioned the peace of mind provided by flexible scheduling that allowed their loved one to maintain some independence. Overall, the agency is highly recommended for its understanding staff and quality of care.
Room for Improvement
While many families have had positive experiences, some have indicated a desire for even more consistent communication regarding scheduling and caregiver assignments. Addressing these concerns could enhance the overall experience for families seeking support.
Summary
Visiting Angels in Horseheads, New York, is dedicated to providing compassionate and personalized home care for seniors. With a focus on understanding the unique needs of each client and a commitment to quality service, the agency has garnered praise from families for its reliable caregivers and supportive office staff. The agency’s approach fosters trust and peace of mind, making it a valued choice for families in the community.