Overview
Fairview Rehab & Nursing Home, located in Forest Hills, New York, is a 24-hour rehabilitation center and nursing home facility. It offers a range of services including skilled nursing care, outpatient rehabilitation, and specialized treatments such as IV therapy, wound care, and post-surgery care. The facility aims to provide a supportive environment focused on the well-being and rehabilitation of its patients.
Services & Support
Fairview provides various services including physical therapy, occupational therapy, and speech therapy. The facility also offers memory care and social worker support to assist residents in navigating their care needs. However, feedback from families indicates that the level of care and responsiveness can vary significantly, with some expressing concerns about the attentiveness of staff.
Care Approach & Staff
While some reviews highlight the compassion and dedication of certain nursing staff members, others report significant issues with staff attitudes and overall care. Instances of neglect, such as delays in changing soiled clothing and unresponsive management, have been noted. The environment has been described as disorganized, leading to discomfort for both residents and their families.
Who They Serve
Fairview caters to a diverse population, including individuals recovering from surgery and those requiring long-term care. The facility is designed to support patients with various medical needs, including those needing rehabilitation and memory care.
Levels of Care
The facility offers skilled nursing care and rehabilitation services tailored to individual patient needs. However, experiences shared by families suggest that the quality of care may not consistently meet the expected standards, leading to concerns about patient safety and well-being.
Location & Access
Fairview is situated in Queens, New York, making it accessible for families in the surrounding areas. However, some families have reported difficulties in communication with staff and management, which may hinder timely access to necessary information and support.
What Families Say
Reviews of Fairview Rehab & Nursing Home present a mixed picture. While some families express gratitude for the care provided to their loved ones, others have shared distressing experiences, including perceived neglect and inadequate responses from staff. There are notable concerns about the handling of patient needs and the overall environment within the facility.
Room for Improvement
Multiple reviews indicate a need for improvement in staff responsiveness and care quality. Families have expressed frustration over communication issues, cleanliness, and the overall organization of the facility. Addressing these concerns could enhance the experience for both residents and their families.
Summary
Fairview Rehab & Nursing Home offers a range of rehabilitation and nursing services in Forest Hills, New York. While some families report positive experiences with the care provided, significant concerns about staff responsiveness, organization, and overall patient care have been raised. Prospective residents and their families should carefully consider these factors when evaluating Fairview as a care option.
