Overview
The Pavilion at Queens for Rehabilitation & Nursing, located in Flushing, New York, is a luxurious facility that provides both long-term nursing and short-term rehabilitation care. The Pavilion aims to create a welcoming home-like environment where residents can focus on recovery and rehabilitation. With a commitment to high standards of care, the facility is designed to support residents in acquiring the functional and self-care skills necessary for independent living.
Services & Support
The Pavilion offers a range of services including skilled nursing care, physical therapy, and social worker support. Residents benefit from a dedicated team that emphasizes both physical and emotional well-being. The facility is well-regarded for its cleanliness and inviting atmosphere, which many families appreciate during visits.
Care Approach & Staff
The staff at The Pavilion is noted for their friendliness and professionalism. Reviewers have highlighted the accommodating nature of the team, including nurses and support staff, who are described as attentive and caring. However, experiences can vary, with some families expressing concerns about the responsiveness of staff during critical situations.
Who They Serve
The Pavilion caters to individuals requiring rehabilitation services, including those recovering from surgery or managing chronic health conditions. Families seeking a supportive environment for their elderly loved ones often find the facility appealing due to its focus on rehabilitation and recovery.
Living Options & Amenities
Residents at The Pavilion enjoy spacious and well-maintained rooms, contributing to a comfortable living experience. The facility is equipped with modern amenities and a focus on creating a clean and inviting space for recovery.
What Families Say
Many families have expressed satisfaction with the level of care provided at The Pavilion. Positive remarks often center around the cleanliness of the facility and the friendly demeanor of the staff. However, some reviews indicate significant concerns regarding the responsiveness of staff in urgent situations, which has led to mixed experiences for families.
Room for Improvement
While many families appreciate the overall cleanliness and supportive environment, there are notable concerns regarding staff responsiveness, particularly in emergency situations. Some families have reported feeling dismissed or inadequately supported during critical moments, indicating a need for improvement in staff attentiveness.
Summary
The Pavilion at Queens for Rehabilitation & Nursing in Flushing, NY, offers a range of rehabilitation and nursing services in a clean and welcoming environment. While many families commend the facility for its friendly staff and supportive atmosphere, there are areas for improvement, particularly in staff responsiveness during urgent situations. Overall, The Pavilion presents a solid option for families seeking rehabilitation services for their loved ones.
