Overview
Sutton Gardens, located in Flushing, New York, is an Enhanced Assisted Living Community designed for seniors who value their independence but require assistance with daily activities. The facility emphasizes a warm, home-like environment where residents can “age in place” due to its Enhanced License and Care Services. With over 40 years of experience, Sutton Gardens aims to provide quality care while preserving the dignity and well-being of its residents.
Services & Support
Sutton Gardens offers a variety of services aimed at supporting seniors’ daily needs. These include medication management, healthy meals, and transportation services. The facility focuses on creating a nurturing atmosphere where residents can engage in daily activities tailored to their interests and abilities.
Care Approach & Staff
The care approach at Sutton Gardens is centered around personalized attention and support. The staff is described as warm and attentive, with a commitment to ensuring that residents feel comfortable and happy. Reviews highlight the dedication of caregivers, who are recognized for their compassion and professionalism. However, some feedback indicates that there may be room for improvement in staff responsiveness and communication.
Who They Serve
Sutton Gardens caters to seniors who may not yet require full nursing home care but need assistance beyond traditional assisted living. The facility is suitable for both long-term residents and those seeking short-term stays, including hospice care.
Living Options & Amenities
The facility features a single-floor layout, making it accessible for all residents. The living spaces are designed to be cozy and inviting, contributing to a home-like atmosphere. Amenities include daily activities and a focus on wellness, fitness, and nutrition.
Dining & Activities
Sutton Gardens provides meals that cater to the dietary needs of residents, although some reviews suggest that the food may not always be appealing. The facility offers various activities aimed at engaging residents and fostering a sense of community.
What Families Say
Feedback from families is mixed. Many express gratitude for the care their loved ones receive, noting the compassion of the staff and the inviting environment. However, some reviews raise concerns about cleanliness and staff communication, highlighting experiences of frustration with the facility’s answering services and responsiveness to family inquiries.
Room for Improvement
While many families appreciate the care at Sutton Gardens, there are consistent concerns regarding cleanliness and staff communication. Some reviewers indicated that the facility could benefit from improved management and oversight to enhance the overall experience for residents and their families.
Summary
Sutton Gardens presents itself as a supportive and caring environment for seniors in Flushing, New York. With a variety of services and a focus on personalized care, it aims to meet the needs of those requiring assistance while promoting independence. However, potential residents and their families may want to consider both positive experiences and areas noted for improvement when evaluating this facility.
