Overview
Senior Care Authority of Rochester, located in Fairport, New York, is dedicated to helping families navigate the complex world of senior care. With a focus on personalized support, their Certified Senior Care Advisors work closely with families to identify the best options for their loved ones, ensuring a smooth transition into assisted living, memory care, and skilled nursing facilities.
Services & Support
The services offered by Senior Care Authority include assistance with finding appropriate assisted living and memory care facilities, as well as skilled nursing and rehabilitation options. Their advisors provide comprehensive support, including phone assessments and in-person consultations to evaluate the specific needs, preferences, and budget of each family. This tailored approach allows families to make informed decisions with confidence.
Care Approach & Staff
The team at Senior Care Authority is known for its compassionate and knowledgeable approach. Families have praised the staff for their attentiveness and ability to ask the right questions, helping to alleviate concerns during a challenging time. Advisors like Mike Kearney and Dave Schanz are highlighted for their expertise and commitment to guiding families through the intricacies of senior care options, ensuring that every client feels supported.
Who They Serve
Senior Care Authority serves families in the greater Rochester area, focusing on those seeking assisted living, memory care, skilled nursing, and independent living options. Their services are particularly beneficial for families dealing with complex situations, such as memory issues or the need for rehabilitation after a hospital stay.
What Families Say
Families consistently express gratitude for the support provided by Senior Care Authority. Many reviews highlight the exceptional service and knowledge of the advisors, noting how they have made the process of finding suitable care much more manageable. Clients appreciate the empathy shown by the staff and their ability to provide clear guidance during stressful times. The positive experiences shared by families reflect the organization’s commitment to helping clients navigate the often daunting world of senior care.
Room for Improvement
While the feedback is overwhelmingly positive, some families have noted the emotional challenges inherent in the process of finding care. Ensuring that all families feel fully supported throughout this journey could enhance the already strong service offered by Senior Care Authority.
Summary
In summary, Senior Care Authority of Rochester provides essential support for families seeking senior care options. With a knowledgeable and compassionate team, they help streamline the decision-making process, ensuring that families can find the right fit for their loved ones. Their commitment to personalized service and expertise makes them a valuable resource in the greater Rochester area.