Good Shepherd Village at Endwell, NY

Overview

Good Shepherd Village at Endwell, located in Endwell, New York, is a premier retirement living community that offers a variety of living options, including assisted living, memory care, and skilled nursing. The facility is set on 120 acres, providing a serene country setting while being conveniently close to shopping and medical services.

Services & Support

The community provides a range of services tailored to meet the needs of seniors, including memory care and skilled nursing. However, some families have expressed concerns about the admissions process and communication, noting difficulties in reaching the admissions team and feeling unsupported during critical transitions.

Living Options & Amenities

Good Shepherd Village offers a selection of living options, including updated apartments and spacious cottages with beautiful views. Residents can choose from various floor plans, featuring amenities such as full kitchens, walk-in closets, and in-unit laundry facilities. The community includes a heated indoor pool, a fitness center, and a pub-style dining venue, promoting an active and engaging lifestyle.

Dining & Activities

Residents at Good Shepherd Village can enjoy tasty meals in a casual dining environment. The facility also provides a variety of activities, including access to a library and recreational opportunities, which contribute to a vibrant community life.

What Families Say

While many residents appreciate the beautiful setting and amenities, some families have reported negative experiences with the admissions process, citing a lack of communication and support when seeking memory care services. These experiences have left some families feeling overlooked and frustrated.

Room for Improvement

Feedback indicates that the admissions process could benefit from improved communication and responsiveness. Families have expressed a desire for better customer service, particularly during critical times when they are seeking care for loved ones.

Summary

Good Shepherd Village at Endwell offers a range of living options and amenities in a picturesque setting. While the community is praised for its facilities and activities, prospective residents and families may want to consider the experiences shared regarding the admissions process and communication.