Overview
Madison York Assisted Living, located in Corona, New York, is a community dedicated to providing 24-hour comprehensive care for adults of all ages. The facility stands out for its commitment to supporting residents in developing skills essential for restoring independence. Madison York offers a range of services, including assisted living, skilled nursing, rehabilitation, and memory care, ensuring that both geriatric and younger adults receive the care they need.
Services & Support
The services at Madison York include residential accommodations, healthcare, personal care assistance, dietary options, and case management. Residents can also benefit from recreational activities designed to promote a fulfilling lifestyle. The staff is noted for their compassion and attentiveness, which contributes significantly to the overall experience of the residents.
Care Approach & Staff
Reviews highlight the knowledgeable and kind staff at Madison York, who are dedicated to ensuring the comfort and safety of residents. Many families express gratitude for the support provided during challenging times, noting how staff members treat residents like family. However, there have been mentions of inconsistent customer service experiences, particularly concerning one receptionist, which has raised concerns among some families.
Who They Serve
Madison York serves a diverse population, including both older adults needing skilled nursing care and younger individuals requiring cognitive and rehabilitation support. The community is designed to cater to the varying needs of its residents, creating an inclusive environment.
Living Options & Amenities
The living spaces at Madison York are described as bright, spacious, and well-maintained, contributing to a homely atmosphere. Residents can enjoy a range of amenities, including communal dining areas and recreational spaces. The facility promotes social engagement through various activities and events, fostering a sense of community among residents.
What Families Say
Families have shared positive experiences regarding the support and care their loved ones receive at Madison York. Many express appreciation for the warm and welcoming environment, emphasizing how staff members have helped ease transitions during difficult times. However, some reviews note issues with specific staff interactions, indicating that while most experiences are positive, there are areas that could benefit from improvement.
Room for Improvement
While many reviews commend the staff and overall environment, there are concerns regarding customer service from specific staff members, which has affected some families’ experiences. Addressing these issues could enhance the overall satisfaction of residents and their families.
Summary
Madison York Assisted Living in Corona, New York, offers a supportive and caring environment for adults of all ages. With a range of services and a staff committed to resident well-being, the facility aims to create a community where individuals can thrive. While there are areas for improvement regarding customer service, the overall consensus reflects a positive experience for many families seeking assisted living options.
