Overview
Elderwood Assisted Living at Cheektowaga, located in Cheektowaga, New York, is a community designed to support seniors as they navigate various stages of life. The facility offers a range of services, from assisted living to skilled nursing, aimed at helping residents maintain their independence while receiving the care they need.
Services & Support
Elderwood provides a variety of services, including physical therapy, occupational therapy, and social worker support. These services are designed to assist residents in their recovery and daily living activities. The facility also emphasizes a continuum of care, with options for assisted living and skilled nursing available to meet the evolving needs of seniors.
Care Approach & Staff
The care approach at Elderwood focuses on creating a safe and comfortable environment for residents. While some reviews highlight positive interactions with staff, there are also concerns regarding the attentiveness of aides and nurses. Several families reported instances of neglect and a lack of timely assistance, particularly in urgent situations.
Who They Serve
Elderwood serves a diverse population of seniors, including those requiring assistance with daily activities, rehabilitation services, and long-term care. The facility aims to provide a supportive environment for residents to age in place.
Dining & Activities
Dining options at Elderwood have received mixed feedback. Some residents and families noted that the food quality is lacking, with reports of unappetizing meals. In terms of activities, while some residents appreciate the offerings, others feel there are insufficient options to engage residents meaningfully.
Location & Access
Conveniently situated less than one mile from the NYS I90 Thruway, Elderwood is easily accessible for families visiting their loved ones. It is also located about 10 minutes from the Buffalo/Niagara International Airport, making it a convenient option for out-of-town visitors.
Room for Improvement
There are notable areas for improvement at Elderwood. Multiple reviews expressed concerns about the cleanliness of the facility and the responsiveness of the staff. Reports of neglect and inadequate communication regarding residents’ care have also been highlighted.
Summary
Elderwood Assisted Living at Cheektowaga offers a range of services aimed at supporting seniors in their daily lives. However, feedback from families indicates significant concerns regarding the quality of care and staff responsiveness. Potential residents and their families may want to consider these factors when evaluating this facility for their loved ones.
