Overview
Schofield Residence Nursing Facility, located in Buffalo, New York, is an independent, not-for-profit organization that has been serving the community for over a century. The facility offers a range of services including skilled nursing care, rehabilitation, hospice, and home health care. With the capacity to serve 120 residents, Schofield aims to provide compassionate care in a residential neighborhood.
Services & Support
Schofield Residence provides various services including skilled nursing, rehabilitation, and hospice care. The facility also offers home health services with private duty aides for assistance with bathing, dressing, and meals, as well as occupational and physical therapy. Families can expect support from social workers who are available to assist with care coordination and emotional needs.
Care Approach & Staff
The care approach at Schofield emphasizes compassionate service, although reviews indicate significant concerns regarding staff responsiveness and patient care. Some residents have reported experiences of neglect and inadequate attention to their needs, including medication delays and insufficient monitoring of health conditions. While there are positive mentions of staff being friendly and attentive, the overall perception of care quality is mixed.
Who They Serve
Schofield serves a diverse population, including individuals requiring short-term rehabilitation after surgeries, long-term skilled nursing care, and hospice services. The facility caters to residents with varying levels of care needs, ensuring that appropriate support is available.
Levels of Care
The facility offers multiple levels of care, including skilled nursing and rehabilitation services. Residents may receive assistance tailored to their specific health conditions, though some reviews suggest that the implementation of care protocols may not always be consistent.
Living Options & Amenities
Schofield Residence is designed to provide a comfortable living environment for its residents. While the facility is described as being in a residential neighborhood, some reviews have raised concerns about cleanliness and safety, indicating that improvements may be necessary to ensure a welcoming atmosphere.
Dining & Activities
Dining options at Schofield include homemade meals, which some residents have enjoyed. The facility also offers various activities to engage residents, although the effectiveness and availability of these programs can vary.
What Families Say
Feedback from families is highly varied. Some families express satisfaction with the care and engagement their loved ones receive, highlighting the kindness of staff and the quality of meals. However, a significant number of reviews point to instances of neglect and poor care, raising serious concerns about the overall environment and safety in the facility.
Room for Improvement
Numerous reviews indicate areas for improvement, particularly regarding staffing levels and responsiveness to resident needs. Families have reported instances of neglect, inadequate monitoring of health conditions, and insufficient attention to personal care, suggesting a need for enhanced training and oversight.
Summary
Schofield Residence Nursing Facility in Buffalo, New York, has a long-standing history of providing care but faces significant challenges in meeting the needs of its residents. While some families appreciate the friendly staff and available services, the facility is marred by reports of neglect and inconsistent care. Families considering Schofield for their loved ones should carefully weigh the feedback and experiences shared by others.
