Overview
Buffalo Center for Rehabilitation and Nursing, located in Buffalo, New York, aims to provide advanced rehabilitation nursing care. The facility promotes individualized rehab plans designed to help residents regain their strength and return to their lives. However, numerous reviews highlight significant concerns regarding the quality of care and overall cleanliness of the facility.
Services & Support
Buffalo Center offers a range of services, including short-term rehabilitation, long-term nursing care, and hospice support. The facility claims to provide physical, occupational, and speech therapy, with a focus on using advanced technology. However, reviews indicate that the actual delivery of these services may not meet expectations, with reports of neglect and inadequate attention to residents’ needs.
Care Approach & Staff
While the facility promotes a commitment to individualized care, many reviews describe staff interactions as unprofessional and uncaring. Families have reported experiences of staff being dismissive or rude, with a lack of responsiveness to residents’ calls for assistance. Communication issues between caregivers have also been noted, raising concerns about the overall coordination of care.
Who They Serve
Buffalo Center serves individuals requiring rehabilitation and nursing care, including those recovering from surgery or managing chronic conditions. However, feedback suggests that the environment may not be suitable for those needing attentive care, as families have expressed concerns about neglect and inadequate support for vulnerable residents.
Living Options & Amenities
The facility offers accommodations for residents; however, multiple reviews mention that the living conditions do not match the expectations set by promotional materials. Reports of unclean rooms, issues with laundry, and inadequate personal care have led families to question the overall quality of the living environment.
Dining & Activities
Buffalo Center provides dining services and activities for residents, but feedback indicates that the food quality is often poor and portions are insufficient. The activities offered may not engage residents effectively, with some expressing dissatisfaction with the limited variety available.
Room for Improvement
Numerous reviews indicate a need for significant improvement in areas such as staff professionalism, responsiveness, and facility cleanliness. Families have reported experiences of neglect, including residents being left in unsanitary conditions and having difficulty receiving timely care. Addressing these concerns may be crucial for enhancing the quality of life for residents.
Summary
Overall, Buffalo Center for Rehabilitation and Nursing presents itself as a community-focused facility aimed at helping residents regain their strength. However, the numerous concerns raised by families regarding cleanliness, staff conduct, and responsiveness to care needs suggest that potential residents and their families should thoroughly evaluate their options before making a decision.
