Overview
Hospice & Palliative Care Buffalo, located in Buffalo, New York, is a not-for-profit organization dedicated to providing comfort-focused medical care and emotional support for individuals facing life-limiting illnesses. With a focus on dignity and compassion, their team works closely with patients and their families to ensure a peaceful transition during challenging times.
Services & Support
Hospice & Palliative Care Buffalo offers a range of services tailored to the needs of patients and their families. These include hospice care, palliative care, and grief support services. Their multidisciplinary team, which includes nurses, social workers, and volunteers, aims to provide comprehensive support that addresses physical, emotional, social, and spiritual needs. Families have noted the exceptional care provided by the staff, emphasizing their kindness and attentiveness throughout the process.
Care Approach & Staff
The care approach at Hospice & Palliative Care Buffalo is centered around compassion and respect for each individual’s dignity. Families have expressed gratitude for the attentive and caring nature of the staff, who are described as remarkable and supportive. The team includes nurses and social workers who work collaboratively to manage symptoms and provide necessary resources, ensuring that patients receive the best possible care during their final days.
Who They Serve
Hospice & Palliative Care Buffalo serves individuals suffering from serious illnesses with a prognosis of six months or less, as well as their families and caregivers. The facility is designed to support over 1,000 patients daily, providing a comforting environment during a difficult time.
Living Options & Amenities
The facility is noted for its beautiful and clean environment, featuring rooms with large windows that offer serene views of nature, including visits from local wildlife. Families appreciate the peaceful atmosphere, which contributes to a comforting experience during their stay. The facility also includes areas for family members to relax and a cafeteria offering reasonably priced food.
What Families Say
Reviews highlight the compassionate care provided by the staff at Hospice & Palliative Care Buffalo. Many families have expressed gratitude for the support they received, citing the staff’s ability to maintain dignity and provide comfort during challenging times. However, there are mixed experiences regarding the level of personalized support, with some families feeling that they did not receive adequate grief support or timely medical attention for their loved ones.
Room for Improvement
While many families commend the compassionate care provided by the staff, some have noted experiences where they felt the support could have been more personalized. Concerns were raised regarding the responsiveness of the staff in critical moments and the availability of grief support services for families after the passing of their loved ones.
Summary
Hospice & Palliative Care Buffalo is dedicated to providing compassionate and dignified care for individuals with life-limiting illnesses. Their focus on emotional and spiritual support, along with a clean and peaceful environment, makes them a valued resource for families in need. While many families have shared positive experiences, there are areas for improvement in personalized care and support services that could enhance the overall experience for families during such a difficult time.