Overview
Happier At Home – Buffalo, NY, located in Buffalo, New York, is dedicated to helping seniors maintain their independence at home. The organization focuses on providing high-quality, non-medical in-home care tailored to the unique needs of each client. Their mission emphasizes compassion, respect, and independence, ensuring that seniors receive the support they require to live comfortably in their own residences.
Services & Support
Happier At Home offers a range of services designed to assist seniors with various daily activities. Their trained caregivers provide companionship, memory care, light housekeeping, laundry, meal preparation, bathing assistance, dressing, grooming, and transportation. They also offer medication reminders and can provide care for periods ranging from one hour to 24 hours a day. The agency prides itself on customizing care plans to meet the individual needs of clients and matching them with caregivers who are best suited to provide the necessary support.
Care Approach & Staff
The staff at Happier At Home is frequently described as compassionate and responsive. Many families appreciate the dedication of the caregivers, noting their ability to connect with clients and provide meaningful companionship. The organization emphasizes a personal touch in their services, with administrators and caregivers working closely with families to ensure that care is tailored to each client’s specific requirements.
Who They Serve
Happier At Home serves a diverse clientele, including seniors in private homes, apartments, independent and assisted living communities, hospitals, skilled nursing facilities, and rehabilitation centers throughout Buffalo, NY. The agency is committed to supporting clients across all stages of life, ensuring that they receive the care they need, whether it’s companionship or assistance with daily tasks.
What Families Say
Families have shared positive experiences with Happier At Home, highlighting the quality of care and the responsiveness of the staff. Many reviewers commend the organization for the compassionate treatment their loved ones received, with specific mentions of caregivers who went above and beyond in caring for clients. However, some families have reported issues with communication and scheduling, indicating that there were instances of caregivers not showing up as planned. Overall, the feedback is mixed, with many praising the agency while others express concerns about reliability.
Room for Improvement
While many families have had positive experiences with Happier At Home, some reviews point to challenges with communication and scheduling. Instances were noted where caregivers did not arrive as expected, which left families feeling unsupported. Addressing these concerns could enhance the overall experience for clients and their families.
Summary
Happier At Home – Buffalo, NY, is a dedicated provider of in-home care for seniors, offering a variety of services to support their independence and well-being. The organization is praised for its compassionate staff and personalized care approach, although some families have encountered challenges with scheduling and communication. Overall, Happier At Home remains a viable option for families seeking in-home support for their loved ones in the Buffalo area.
