Overview
Elite Home Health Care, located in Buffalo, New York, offers a range of in-home health care services designed to provide personalized care in a familiar environment. The agency aims to blend the professionalism of a nursing facility with the warmth of home, ensuring clients receive the care they need from compassionate caregivers.
Services & Support
The agency provides a variety of in-home services, tailoring care plans to meet the unique needs of each client. Their team of registered nurses and care coordinators collaborates with families to create individualized care plans, ensuring that all available resources are utilized effectively.
Care Approach & Staff
Elite Home Health Care emphasizes the selection of caregivers based on compassion, experience, and skill. While some families have reported positive experiences with their aides, noting their responsiveness and professionalism, others have raised concerns about the quality of care, citing issues such as inadequate training and understaffing.
Who They Serve
The agency serves a diverse clientele, including elderly individuals and those requiring assistance due to medical conditions. Families have expressed satisfaction with the emotional and physical support provided by the aides, although experiences can vary significantly among clients.
What Families Say
Feedback from families is mixed. Some have praised the agency for its responsive and kind staff, highlighting the exceptional care received. One family noted that their aides were well-trained and provided both physical and emotional support. Conversely, other clients have expressed dissatisfaction, mentioning staffing issues and a lack of adequate training for aides, leading to concerns about care quality.
Room for Improvement
Several reviews indicate a need for improvement in staffing levels, as some families experienced delays in receiving assistance. Additionally, there have been reports of aides lacking sufficient training, which has raised concerns about the quality of care provided.
Summary
In summary, Elite Home Health Care in Buffalo, New York, offers personalized home health care services with a focus on matching clients with capable caregivers. While many families appreciate the responsiveness and professionalism of the staff, there are notable concerns regarding staffing and training that potential clients should consider.
