Overview
Burd Home Health – Buffalo CDPAP Agency, located in Buffalo, New York, empowers families through self-directed home care services. As a leading provider of a Medicaid-funded program in New York called CDPAP, Burd Home Health allows individuals to choose their caregivers, including family members or friends, promoting independence and personalized care.
Services & Support
Burd Home Health specializes in facilitating the Consumer Directed Personal Assistance Program (CDPAP), which enables clients to hire caregivers of their choice. This service is particularly beneficial for families looking to maintain a loved one’s independence while receiving the necessary support at home. Clients have expressed appreciation for the agency’s knowledgeable and helpful staff, who guide them through the process of establishing care.
Care Approach & Staff
The staff at Burd Home Health is frequently described as compassionate, professional, and attentive. Relationship managers, such as those mentioned in reviews, are noted for their clear communication and thoroughness in processing paperwork. Clients have highlighted the staff’s promptness in addressing questions and troubleshooting issues, which has helped alleviate stress during caregiving transitions.
Who They Serve
Burd Home Health serves individuals and families in need of home care support, particularly those looking to utilize the CDPAP program. The agency has been instrumental in assisting families, including those caring for elderly parents or relatives, in navigating the complexities of home health care.
What Families Say
Families have expressed high satisfaction with Burd Home Health, praising the agency for its helpfulness and the quality of support provided. Many clients have shared positive experiences regarding the staff’s responsiveness and dedication. Specific staff members have been recognized for their exceptional service, contributing to a sense of trust and reliability within the agency.
Room for Improvement
While many families have had positive experiences, some noted initial challenges with understanding the processes involved, such as the clock in and out system. However, the staff’s support in overcoming these hurdles has been appreciated.
Summary
Burd Home Health – Buffalo CDPAP Agency stands out for its commitment to empowering families through self-directed care. With a focus on personalized service and a responsive staff, the agency has garnered positive feedback from clients who value the ability to choose their caregivers. Families seeking support for home health care can find a reliable partner in Burd Home Health.
