Overview
Buffalo Homecare Inc, located in Buffalo, New York, offers home health care services aimed at helping individuals maintain their independence and quality of life. Their caregivers assist with daily tasks, light housekeeping, and provide companionship to those in need of extra support. The agency emphasizes compassionate and respectful care tailored to each person’s unique situation.
Services & Support
Buffalo Homecare Inc provides a range of services including respite care, home nursing care, home health aide support, and companionship. The agency aims to improve the quality of life for its clients by offering assistance with daily living activities. However, feedback from clients indicates significant concerns regarding staffing reliability and communication.
Care Approach & Staff
The caregivers at Buffalo Homecare Inc are described as compassionate and understanding. Despite this, several reviews highlight issues with professionalism and organization. Clients have reported experiences of unprofessional behavior and a lack of responsiveness from staff, which has raised concerns about the overall quality of care provided.
Who They Serve
Buffalo Homecare Inc serves individuals who require additional support in their daily lives, including those who are elderly or have disabilities. The agency aims to provide a supportive environment that allows clients to remain in their homes while receiving necessary care.
What Families Say
Feedback from families is mixed. While some clients have praised the quality of individual caregivers, others have reported distressing experiences, including missed shifts and poor communication from the agency. A recurring theme in reviews is the dissatisfaction with the company’s responsiveness to concerns, leading to feelings of being unsupported during critical times.
Room for Improvement
Multiple reviews indicate a need for improvement in staffing reliability and communication. Clients have expressed frustration over being left without care during scheduled shifts and have noted a lack of professionalism from some staff members. Addressing these issues may enhance the overall experience for both clients and their families.
Summary
Buffalo Homecare Inc provides essential home health care services in Buffalo, New York, focusing on maintaining client independence. While the agency has a compassionate approach to care, significant concerns regarding staffing and professionalism have been raised by clients. Families considering this agency may want to weigh these factors carefully based on the feedback shared by others.
