Overview
House Calls Home Care, located in Brooklyn, New York, is a home care workers agency providing comprehensive home health care services throughout the state of New York. They specialize in offering support for elderly patients in their homes, including services tailored for individuals with Alzheimer’s, diabetes care, physical therapy, and social work. Their commitment to care extends to all levels of need, and they actively participate in the CDPAP program for Medicaid-eligible patients.
Services & Support
House Calls Home Care offers a range of services designed to meet the diverse needs of their clients. Their offerings include in-home health care, physical therapy, and nursing services. They also provide medical equipment for home use, ensuring that clients have access to necessary tools for their care. The agency prides itself on being available 24/7, which allows for flexible scheduling and immediate support when needed.
Care Approach & Staff
The agency is noted for its attentive and responsive staff, particularly highlighting the contributions of Ms. Gabrielle, who has been described as kind, patient, and exceptionally helpful. Reviewers have appreciated the clear communication and follow-up provided by the agency, which has made a significant difference in their experiences. The staff’s dedication to understanding the needs of clients and their families is evident, as they work diligently to ensure that care is delivered effectively.
Who They Serve
House Calls Home Care serves a wide array of clients, primarily focusing on the elderly population. Their services cater to individuals requiring assistance with daily activities, medical needs, and rehabilitation following surgery or illness. The agency’s flexible approach allows them to adapt to the specific requirements of each client, ensuring personalized care.
Room for Improvement
While many families have praised the agency for its supportive staff and effective services, some reviews mention challenges with long wait times and communication issues when requesting home visits. Addressing these concerns could enhance the overall experience for clients and their families.
Summary
In summary, House Calls Home Care in Brooklyn, New York, is a dedicated provider of home health care services, known for its compassionate staff and comprehensive support. They offer a variety of services tailored to the needs of elderly clients, ensuring that care is accessible and effective. While there are some areas for improvement regarding communication, the overall feedback highlights a commitment to quality care in the comfort of clients’ homes.
