Overview
The Waterford on the Bay Senior Living, located in Brooklyn, New York, offers an upscale assisted living experience with a focus on community and active lifestyles. Residents enjoy a range of amenities in a clean and well-maintained environment, which is designed to provide both comfort and support. The facility is licensed by the NYS Department of Health and includes Enhanced and Special Needs certifications.
Services & Support
The Waterford provides a variety of services tailored to meet individual needs, including personal care assistance, memory care, rehabilitation, and hospice care. Residents can engage in daily activities such as games, exercise classes, and arts and crafts, which help foster social interaction and maintain an active lifestyle. The staff is noted for their friendliness and willingness to go the extra mile in providing care.
Care Approach & Staff
The staff at The Waterford on the Bay is described as compassionate and attentive, ensuring that residents receive the necessary support for daily living activities and medical needs. Families have expressed appreciation for the open communication and responsiveness of the medical team, which is crucial for residents with specific health concerns.
Who They Serve
The Waterford serves a diverse population of seniors, including those requiring memory care and assistance with daily activities. Families have reported positive experiences for their loved ones, noting improvements in quality of life and social engagement after moving to the facility.
Living Options & Amenities
Residents enjoy luxurious suites with beautiful views, contributing to a homelike atmosphere. The facility is equipped with first-class amenities designed to enhance comfort and promote independence. Activities such as games and musical performances are regularly organized to keep residents engaged.
Dining & Activities
Dining at The Waterford is tailored to meet the dietary needs of residents, with nutritious meals being a highlight of the experience. Residents appreciate the variety of activities available, which include games, exercise classes, and social events, fostering a sense of community among residents.
What Families Say
Overall, families have shared positive feedback about The Waterford on the Bay, praising the cleanliness of the facility and the professionalism of the staff. Many have noted significant improvements in their loved ones’ well-being and social interactions since moving in. However, there have been some concerns regarding responsiveness in specific situations, particularly related to memory care and communication during transitions.
Room for Improvement
While many families have had positive experiences, some reviews indicate issues with responsiveness and communication from the administration, particularly concerning residents with memory care needs. There are also reports of inadequate monitoring of residents, which has raised concerns about safety and care quality.
Summary
The Waterford on the Bay Senior Living offers a supportive and engaging environment for seniors in Brooklyn, New York. With a focus on personalized care, a range of activities, and a commitment to communication, it aims to provide a high-quality living experience. While there are areas for improvement, particularly in administration responsiveness, many families appreciate the care and support their loved ones receive.
