Overview
Park Terrace at Radisson, located in Baldwinsville, New York, offers personalized assisted living and THRIVE Memory Care programs in a welcoming, home-like environment. This community aims to provide compassionate care and vibrant living, ensuring that residents can live fully and with purpose.
Services & Support
The facility provides a range of services including assisted living, memory care, and respite care. The memory care program is designed to offer support and guidance tailored to the needs of residents with cognitive challenges. Additionally, the community emphasizes engaging activities that promote social interaction and mental stimulation.
Care Approach & Staff
While some residents have reported positive interactions with staff, noting that caregivers treat them like family, there have been significant concerns about the quality of care. Reports indicate instances of neglect, including failure to administer medications properly and inadequate attention to residents’ hygiene needs. However, other reviews highlight dedicated nurses and staff members who strive to provide compassionate care.
Who They Serve
Park Terrace at Radisson serves seniors requiring assisted living and memory care services. The community is designed to support individuals with various needs, including those experiencing cognitive decline, providing a structured environment that promotes dignity and quality of life.
Dining & Activities
Residents at Park Terrace enjoy a variety of dining options, with some reviews praising the quality of the food. Engaging activities are also a key feature, with events like happy hours and social gatherings that encourage participation and interaction among residents.
Room for Improvement
There are notable concerns regarding staff accountability and the overall quality of care. Reports of neglect and inadequate response to resident needs suggest a need for management to address these issues more effectively to ensure a safe and supportive environment for all residents.
Summary
Park Terrace at Radisson presents itself as a supportive community for seniors, offering various living options and care services. However, potential residents and their families should consider both the positive experiences shared by some residents and the serious concerns raised by others regarding the quality of care and staff responsiveness.