Overview
Marton Care(r) (CDPAP), located in Amherst, New York, offers Consumer Directed Personal Assistance Program (CDPAP) services aimed at empowering individuals to take control of their care by selecting their own caregivers. Established in 2017, Marton Care has supported over 1,000 New Yorkers, providing reliable assistance to both consumers and personal assistants.
Services & Support
Marton Care specializes in facilitating the CDPAP, which allows clients to register as personal aides for their elderly friends or family members. This program is designed to offer flexibility and control over caregiving arrangements, allowing families to choose caregivers who best meet their needs.
Care Approach & Staff
The staff at Marton Care is frequently described as compassionate and knowledgeable, with many clients noting their helpfulness in navigating the complexities of care arrangements and paperwork. Reviewers appreciate the personal touch and dedication of the team, highlighting their commitment to going the extra mile for families.
Who They Serve
Marton Care serves families in need of personal assistance for elderly members, particularly those looking to take an active role in their loved ones’ care through the CDPAP. The service is designed for individuals and families seeking a more personalized approach to home health care.
What Families Say
Feedback from families indicates a generally positive experience with Marton Care. Many clients commend the company for its excellent customer service and the supportive nature of the staff. Specific comments reflect satisfaction with the responsiveness and helpfulness of the team, with some families expressing gratitude for the assistance provided during challenging times.
Room for Improvement
While many reviews are positive, there are some concerns noted by clients regarding communication and follow-through. One family mentioned difficulties in receiving timely assistance when trying to secure an aide, indicating that there may be areas for improvement in operational responsiveness.
Summary
Marton Care(r) (CDPAP) in Amherst, New York, has built a reputation for providing supportive and empowering home health care services through the CDPAP program. With a focus on personalized care and a compassionate staff, the company has received numerous positive reviews from families. However, some clients have expressed a need for improved communication and operational efficiency. Overall, Marton Care remains a trusted partner for many families navigating home health care needs.