Overview
St. Peter’s Nursing & Rehabilitation Center, located in Albany, New York, provides short-term rehabilitation and skilled nursing care in a supportive environment. The facility is dedicated to enhancing the quality of life for its residents while respecting individual dignity and promoting family involvement.
Services & Support
St. Peter’s offers a range of services including skilled nursing care and rehabilitation, with an emphasis on physical therapy. The facility aims to support residents in their recovery journeys, although some reviews indicate challenges in service delivery due to staffing shortages.
Care Approach & Staff
The staff at St. Peter’s is described as caring and attentive by some family members, particularly the certified nursing assistants (CNAs) and nursing staff. However, there are concerns regarding understaffing, which has led to delays in care and communication issues. Some families reported positive interactions with specific staff members, while others noted instances of neglect and lack of compassion from certain aides.
Living Options & Amenities
The facility features clean rooms and a generally welcoming atmosphere. However, there have been reports of outdated facilities and insufficient amenities, such as inadequate air conditioning. Families have expressed concerns about the overall environment and the quality of care that residents receive during their stay.
Dining & Activities
Dining services have received mixed feedback, with some residents enjoying their meals while others reported issues with dietary compliance and food quality. The activities available aim to create a pleasant atmosphere, with music playing in the hallways contributing to a soothing environment.
What Families Say
Reviews from families are varied. Some express gratitude for the care their loved ones received, highlighting the dedication of certain staff members. However, numerous accounts detail serious concerns about neglect, lack of communication, and inadequate care, leading several families to remove their loved ones from the facility prematurely.
Room for Improvement
There are significant concerns regarding staffing levels and the responsiveness of care. Families have reported long wait times for assistance and a lack of communication from staff, which has affected the overall experience for both residents and their families.
Summary
St. Peter’s Nursing & Rehabilitation Center aims to provide compassionate care and rehabilitation services. While some families have had positive experiences, there are considerable concerns regarding staffing, communication, and overall quality of care that potential residents and their families should consider.
