Overview
Hudson Park Rehabilitation and Nursing Center, located in Albany, New York, is a 200-bed skilled nursing facility situated directly across from Albany Memorial Hospital. The center is staffed by a dedicated team of professionals who aim to provide quality care and services to residents. Despite its reputation for offering personalized care plans, the facility has received mixed reviews regarding the overall experience of its residents.
Services & Support
Hudson Park offers a range of services including skilled nursing and rehabilitation care. The facility is designed to assist patients recovering from illness, surgery, or injury, and provides both long-term and short-term care options. Essential services such as nutritional counseling, housekeeping, and social programming are also available to enhance the residents’ quality of life.
Care Approach & Staff
The staff at Hudson Park has been noted for their caring and supportive demeanor by some families, who appreciate the attention given to residents. However, there are significant concerns regarding communication and responsiveness, with reports of delayed responses to call buttons and inadequate attention to basic care needs.
Who They Serve
Hudson Park serves individuals requiring skilled nursing care, including those recovering from surgery or managing chronic health conditions. The facility aims to create a warm and nurturing environment for its residents.
Living Options & Amenities
The facility offers both private and semi-private accommodations. Amenities include on-site shopping, beautician services, and a pet therapy program designed to provide companionship and emotional support to residents.
What Families Say
Reviews of Hudson Park are highly polarized. Some families have expressed gratitude for the care and kindness shown by the staff, highlighting a welcoming atmosphere and a sense of comfort for their loved ones. In contrast, numerous reviews have raised serious concerns about cleanliness, with reports of unpleasant odors and unsanitary conditions in certain areas of the facility. Families have also noted issues with communication and responsiveness to care needs, with some expressing frustration about their loved ones’ basic care not being met.
Room for Improvement
There are critical areas needing attention at Hudson Park, particularly regarding cleanliness and staff responsiveness. Multiple reviews indicate that residents have experienced neglect, including delays in basic care, unsanitary conditions, and inadequate communication with families about care needs and changes in medical conditions.
Summary
Hudson Park Rehabilitation and Nursing Center provides skilled nursing and rehabilitation services in Albany, New York. While some families have had positive experiences with the care and support offered, significant concerns about cleanliness, communication, and responsiveness have been raised. Families considering Hudson Park should weigh these factors carefully when evaluating care options for their loved ones.
