Overview
Advantage Assisted Living, located in Rio Rancho, New Mexico, is a 30-bed assisted living community that focuses on providing a supportive and caring environment for its residents. The facility is situated conveniently across from Rust Medical Center, ensuring easy access to medical care when needed. Advantage Assisted Living aims to promote independence while offering unparalleled care tailored to the needs of each resident.
Services & Support
Advantage Assisted Living offers a variety of services including assisted living, memory care, hospice care, and rehabilitation. The facility is dedicated to creating a home-like atmosphere where residents can receive personalized support. Families have noted the engaging activities provided, which help foster a sense of community among residents.
Care Approach & Staff
The staff at Advantage Assisted Living has received praise for their warmth and dedication to residents. Families have expressed gratitude for the compassionate care provided, particularly during end-of-life situations. However, there have been concerns regarding communication and responsiveness from some staff members, particularly in critical situations. While many staff members are described as kind and attentive, some reviews indicate that not all staff effectively address family concerns.
Who They Serve
Advantage Assisted Living caters to seniors requiring assistance with daily living activities, including those with memory care needs and residents in hospice care. The facility is designed to support individuals at various stages of aging, ensuring that each resident receives appropriate care and support.
Living Options & Amenities
The facility provides a clean and modern environment, creating a pleasant living space for residents. Families have noted the importance of a safe and welcoming atmosphere, which Advantage Assisted Living strives to maintain. However, it is important for families to verify specific amenities, as some services such as transportation and mobile dentistry may require additional arrangements.
Dining & Activities
Advantage Assisted Living offers dining options that are generally well-received by residents. The facility organizes various activities that engage residents and promote social interaction, which is an essential aspect of their care approach.
Room for Improvement
While many families have had positive experiences, there are notable concerns regarding the management’s responsiveness to issues raised by families. Some reviews highlighted instances of miscommunication regarding dietary restrictions and the handling of personal belongings. These issues may warrant further attention to ensure a consistent level of care and support.
Summary
Advantage Assisted Living in Rio Rancho, New Mexico, is committed to providing a supportive environment for seniors, particularly those in need of assisted living and hospice care. With a focus on compassionate support and engaging activities, the facility aims to foster a sense of community among residents. However, families should be aware of potential communication challenges and verify the availability of specific services to ensure a good fit for their loved ones.
