Overview
Adaptive Personal Care Services, located in Los Lunas, New Mexico, offers a range of in-home care services aimed at assisting seniors and individuals needing support with daily living activities. Their services are designed to provide flexibility and customization to meet the unique needs of each client, ensuring comfort and peace of mind for families.
Services & Support
Adaptive Personal Care Services provides assistance with daily activities such as meal preparation, personal care, and transportation to appointments. Their caregivers are expected to offer compassionate support tailored to the specific requirements of each client. Families have noted the agency’s capability to arrange care on short notice, including holiday and weekend services, which can alleviate stress during critical times.
Care Approach & Staff
The caregivers at Adaptive are often described as helpful and attentive, with some clients expressing appreciation for their genuine and caring nature. However, experiences can vary; while many caregivers are praised for their dedication, there have been reports of unprofessional behavior from some office staff, which has raised concerns among clients.
Who They Serve
Adaptive Personal Care Services primarily serves seniors and individuals who require assistance with daily living activities. They cater to families looking for reliable in-home care for their loved ones, aiming to support both the clients and their caregivers through challenging times.
What Families Say
Feedback on Adaptive Personal Care Services is mixed. Many families appreciate the responsive nature of the caregivers and the overall support provided, highlighting positive experiences with staff members. Conversely, some clients have reported issues with office staff, noting instances of rudeness and untrustworthy communication. Concerns have also been raised regarding the reliability of services, including missed appointments and inadequate care from certain caregivers.
Room for Improvement
Several reviews indicate areas where Adaptive Personal Care Services could enhance their operations. Clients have expressed dissatisfaction with the professionalism of some office staff and the management’s responsiveness to complaints. Additionally, there are concerns about the reliability of caregiver assignments and the quality of care provided in some instances.
Summary
Adaptive Personal Care Services in Los Lunas, New Mexico, offers a variety of in-home care options designed for seniors and individuals needing assistance. While many families have had positive experiences with caregivers, there are notable concerns regarding the professionalism of office staff and the reliability of services. Potential clients may wish to consider these factors when evaluating their options for home care.
