Overview
Quality Care, located in Las Vegas, New Mexico, provides non-medical home care services to clients receiving Medicaid benefits. Their services cater to a wide age range, from infants to adults, and are offered at no cost for those with full Medicaid coverage.
Services & Support
Quality Care specializes in personal care, EPSDT (Early and Periodic Screening, Diagnostic, and Treatment), and respite services. They focus on delivering care in the comfort of clients’ homes, ensuring that individuals receive the support they need in a familiar environment.
Care Approach & Staff
The staff at Quality Care are frequently described as friendly, caring, and attentive. Employees express satisfaction with their roles, highlighting a supportive workplace culture that values both staff and clients. Many reviewers noted the company’s commitment to providing quality care and the positive impact they have on clients’ lives. The organization fosters a collaborative environment, where staff members work together to meet the needs of those they serve.
Who They Serve
Quality Care serves a diverse clientele, including infants, children, and adults, ensuring that individuals across various age groups can access the care they need. The organization is dedicated to assisting those who qualify for Medicaid benefits, making their services accessible to many families in need.
Service Area
In addition to Las Vegas, New Mexico, Quality Care operates in several surrounding areas, including Clovis, Albuquerque, and Roswell. This broad service area allows them to reach a larger community, providing essential care to various locations.
What Families Say
Families and employees alike have shared positive experiences with Quality Care. Many reviews commend the staff for their professionalism, kindness, and dedication to improving clients’ lives. Employees appreciate the supportive work environment and the opportunity to make a meaningful difference in the lives of those they care for. Overall, the feedback indicates a strong sense of community and commitment to high-quality service.
Room for Improvement
While many reviews are positive, there are some mentions of concerns regarding the management of the office staff and the perception of incentivized reviews. Addressing these concerns may help enhance the overall experience for both employees and clients.
Summary
Quality Care in Las Vegas, New Mexico, is a dedicated provider of non-medical home care services, primarily for Medicaid recipients. Their caring staff and supportive work environment contribute to a positive experience for both clients and employees. With a wide service area and a focus on quality care, Quality Care is well-regarded in the community.