Overview
St Catherine Healthcare LLC, located in Albuquerque, New Mexico, is a facility that has received significant criticism from families regarding the quality of care provided to residents. Many reviews highlight issues related to neglect, poor communication, and unsatisfactory living conditions.
Services & Support
The facility offers rehabilitation services; however, reviews indicate that the level of support and care provided is lacking. Families have reported instances of residents not receiving timely assistance, leading to uncomfortable and distressing situations.
Care Approach & Staff
Feedback from families suggests that the staff at St Catherine Healthcare LLC may not consistently provide compassionate care. There are reports of rudeness and a lack of attentiveness from the nursing staff, which has left family members feeling concerned about their loved ones’ well-being. Additionally, some visitors have noted that the staff appears to be predominantly young and may lack the experience necessary for effective elder care.
Who They Serve
The facility serves individuals requiring rehabilitation and long-term care. However, families have expressed significant dissatisfaction with the level of care, indicating that many residents may be at risk for neglect.
Room for Improvement
Numerous reviews point to a need for improvement in various areas, including cleanliness, staff responsiveness, and overall patient care. Families have reported instances of neglect, such as residents being left unattended for long periods and not receiving proper meals or medication.
Summary
Overall, St Catherine Healthcare LLC has faced serious allegations regarding the quality of care and the living environment for its residents. Families have voiced strong concerns about neglect and inadequate support, urging others to consider alternative options for their loved ones.
