Overview
Odelia Healthcare, located in Albuquerque, New Mexico, provides both short-term rehabilitation and long-term care services. The facility aims to support patients recovering from hospitalization, offering 24-hour skilled nursing care and a variety of rehabilitation services. Odelia Healthcare focuses on creating a warm and caring environment for its residents and patients.
Services & Support
Odelia Healthcare offers a comprehensive range of services, including cardiac care, orthopedic rehabilitation, stroke care, respiratory/pulmonary rehabilitation, and neurological rehabilitation. The facility provides physical therapy, occupational therapy, and speech therapy tailored to individual needs. The team is dedicated to helping patients regain independence and achieve their rehabilitation goals.
Care Approach & Staff
The staff at Odelia Healthcare is generally described as friendly and professional. Many reviews highlight the cleanliness of the facility and the helpfulness of the staff. However, there have been concerns regarding the responsiveness of nursing staff, particularly in emergency situations. Some residents have reported delays in receiving assistance, particularly when using call buttons.
Who They Serve
Odelia Healthcare serves individuals requiring rehabilitation after surgery or illness, as well as those needing long-term care. The facility accommodates a variety of needs, ensuring that both short-term and long-term residents receive appropriate care and support.
Living Options & Amenities
The facility features spacious private rooms equipped with TVs and phones, aiming to provide a comfortable living environment. While some reviews mention that rooms can feel cramped, particularly when shared, the overall environment is described as clean and well-maintained.
Dining & Activities
Residents have access to a variety of activities designed to enhance their quality of life, including games and social events. The dining experience has received mixed reviews; while some residents find the meals satisfactory, others have expressed concerns about delays in meal service.
What Families Say
Family members have shared a range of experiences at Odelia Healthcare. Many appreciate the friendly staff and clean environment, while some have raised serious concerns regarding the level of care and attention their loved ones receive. Instances of delayed responses to call buttons and neglectful treatment have been highlighted, leading some families to seek alternative options.
Room for Improvement
Several reviews indicate that responsiveness to patient needs, particularly in urgent situations, could be improved. Some families have expressed dissatisfaction with the level of care provided, emphasizing the importance of timely assistance and proper attention to residents’ basic needs.
Summary
Odelia Healthcare offers a range of rehabilitation and long-term care services in a clean and supportive environment. While many families appreciate the friendly staff and various activities available, concerns about responsiveness and care quality have been noted. Families considering Odelia Healthcare for their loved ones may want to weigh these factors carefully.
