Overview
Ladera Center, located in Albuquerque, New Mexico, is a 116-bed skilled nursing facility that provides post-hospital, short-term rehabilitation, as well as long-term and respite care. The center is committed to meeting the medical and rehabilitation needs of individuals recovering from illness or injury. Ladera Center is a VA contracted facility and accepts Medicare, Medicaid, and most private insurances.
Services & Support
Ladera Center offers a range of services including skilled nursing, rehabilitation, and respite care. The facility is equipped to support residents with various medical needs, ensuring that they receive appropriate care during their recovery. Social worker support is also available to assist families in navigating the care process.
Care Approach & Staff
The staff at Ladera Center is noted for being friendly and accommodating, contributing to a welcoming environment for residents. Many reviews highlight the dedication of the team, particularly in the therapy department, where staff members are described as knowledgeable and supportive. The facility encourages a strong sense of community among residents and staff, fostering relationships that enhance the overall care experience.
Levels of Care
Ladera Center provides multiple levels of care, including short-term rehabilitation for those recovering from surgery or illness, long-term care for residents with chronic conditions, and respite care for families needing temporary support for their loved ones.
Dining & Activities
Residents at Ladera Center can participate in a variety of activities designed to promote engagement and social interaction. Reviews indicate that while some meals could improve in quality, the overall dining experience has received positive feedback, with many residents enjoying the food provided.
What Families Say
Families have expressed appreciation for the care their loved ones receive at Ladera Center, noting the professionalism and kindness of the medical staff. However, some concerns have been raised regarding the business operations manager’s handling of insurance matters, which has affected their overall impression of the facility. Despite this, many families report a positive experience with the attentive staff and the clean, welcoming environment.
Room for Improvement
While Ladera Center has many strengths, some families have highlighted the need for better communication regarding care capabilities and insurance processes. Addressing these issues could enhance the overall experience for residents and their families.
Summary
Overall, Ladera Center in Albuquerque, New Mexico, provides a supportive and caring environment for residents recovering from various medical conditions. With a dedicated staff and a focus on rehabilitation and skilled nursing, the facility aims to meet the diverse needs of its residents. Families can expect a clean facility with a range of activities, although improvements in communication regarding business operations may be beneficial.
