Overview
Visiting Angels, located in Albuquerque, New Mexico, is a licensed and insured senior care agency dedicated to providing compassionate care tailored to the needs of seniors. The agency offers a variety of services, including end-of-life care, personal care, and companionship, with a focus on helping older adults maintain their independence in the comfort of their own homes.
Services & Support
Visiting Angels provides a wide range of services designed to support seniors and their families. These include 24-hour home care, respite care, and specialized support for conditions such as dementia. Care plans are customized based on individual needs, ensuring that clients receive the appropriate level of assistance. Families have noted the agency’s flexibility in accommodating changing requirements, which helps ease the burden of caregiving.
Care Approach & Staff
The caregivers at Visiting Angels are frequently described as compassionate, attentive, and professional. Many families have shared positive experiences regarding the quality of care provided, highlighting the staff’s ability to connect with clients and improve their emotional well-being. The agency emphasizes a culture of understanding and support, which is reflected in the feedback from families who appreciate the dedication shown by the team.
Who They Serve
Visiting Angels primarily serves seniors who require assistance with daily activities or specialized care during challenging times, such as hospice care. Families have expressed gratitude for the support provided, noting that the caregivers often become like family members, fostering a sense of companionship and comfort for their loved ones.
Service Area
Visiting Angels operates in Albuquerque and the surrounding areas, including Rio Rancho. This local presence allows them to respond effectively to the needs of families in the community.
Scheduling & Availability
The agency offers flexible scheduling and 24/7 availability, making it easier for families to arrange care that fits their specific circumstances. Many families have reported that the scheduling process is straightforward and accommodating.
What Families Say
Feedback from families highlights the positive impact that Visiting Angels has had on their loved ones. Caregivers are often praised for their kindness and professionalism, with many families noting improvements in their loved ones’ moods and overall well-being. However, some reviews indicate concerns regarding communication and follow-through from the administrative side of the agency, suggesting that potential clients should consider these aspects carefully.
Room for Improvement
While many families have had positive experiences with Visiting Angels, there are some concerns regarding the consistency of communication and scheduling. A few reviews mention difficulties in coordinating care and a lack of follow-up after initial consultations. Addressing these issues could enhance the overall experience for families seeking support.
Summary
Visiting Angels in Albuquerque, New Mexico, provides a range of home care services designed to support seniors and their families. The agency is known for its compassionate caregivers who create meaningful connections with clients. While many families appreciate the care and flexibility offered, there are areas for improvement in communication and administrative follow-through. Overall, Visiting Angels is a trusted option for families seeking in-home care for their loved ones.
