Overview
Right at Home, located in Albuquerque, New Mexico, provides trusted in-home care for seniors and adults with disabilities. Their services include companionship, hygiene support, respite care, and physical assistance, all aimed at helping loved ones maintain independence at home. Right at Home emphasizes the creation of custom care plans tailored to individual needs, ensuring quality care.
Services & Support
Right at Home offers a range of services designed to support the unique needs of each client. These services include companionship, hygiene assistance, respite care, and physical support. The company is committed to providing care 24/7, including during holidays, weekends, evenings, and overnight, ensuring that clients receive the help they need whenever they require it.
Care Approach & Staff
The caregivers at Right at Home are described as highly trained and compassionate, often going above and beyond to ensure the comfort and well-being of their clients. Families have reported positive experiences with caregivers, noting their ability to form meaningful connections with clients. The office staff is also recognized for their understanding and supportive nature, helping employees feel valued and appreciated.
Who They Serve
Right at Home serves seniors and adults with disabilities, providing essential support for those who may require assistance in daily living activities. Their services are particularly beneficial for families needing respite care or for those managing complex health situations, such as dementia or hospice care.
What Families Say
Feedback from families highlights a mix of experiences. Many families express gratitude for the compassionate care their loved ones received, noting that caregivers often became friends to the clients. Positive comments emphasize the supportive office staff and the overall family-like atmosphere among employees. However, there are concerns regarding the professionalism of the hiring process, with some applicants reporting unreturned calls and scheduling issues.
Room for Improvement
Some reviewers noted issues with the hiring process, including missed interviews and lack of communication from management. Additionally, there were concerns raised about the professionalism exhibited by certain staff members, which may affect the overall perception of the company.
Summary
Right at Home in Albuquerque, New Mexico, offers a variety of in-home care services tailored to the needs of seniors and adults with disabilities. The company is recognized for its compassionate caregivers and supportive office staff, although there are areas for improvement in the hiring process. Overall, families appreciate the quality of care provided, contributing to a positive environment for both clients and caregivers.
