Overview
FootPrints Home Care, located in Albuquerque, New Mexico, offers a range of at-home care services designed to assist seniors with daily living activities. Established in 2005, the agency emphasizes the importance of comfort, connection, and dignity for its clients. FootPrints Home Care serves the greater Albuquerque region, including Santa Fe and Los Alamos, providing personalized support to help clients maintain their independence and peace of mind.
Services & Support
FootPrints Home Care provides a variety of services tailored to meet the needs of seniors. These include assistance with activities of daily living (ADLs), meal preparation, light housekeeping, and companion care. The agency also offers specialized support for hospice care, ensuring that clients receive compassionate and knowledgeable assistance during critical times. Families can benefit from a no-charge at-home assessment to design a care plan that best suits their loved one’s needs.
Care Approach & Staff
The caregivers at FootPrints Home Care are frequently described as kind, compassionate, and attentive. Families have noted the staff’s commitment to building relationships with clients, ensuring they feel comfortable and well-cared for. The agency values communication, with many families appreciating the office staff’s responsiveness and support throughout the caregiving process. Caregivers are trained to handle various needs, from personal hygiene to mobility support, providing peace of mind for families.
Who They Serve
FootPrints Home Care primarily serves seniors requiring assistance with daily living activities, including those in hospice care or recovering from surgery. The agency is dedicated to supporting clients in maintaining their independence while ensuring their safety and comfort at home. Families have reported positive experiences with the care provided to their loved ones, highlighting the agency’s ability to adapt to changing needs.
Scheduling & Availability
FootPrints Home Care offers flexible scheduling options, including 24/7 care for clients who require around-the-clock assistance. The agency works with families to find caregivers who can meet their specific needs, ensuring that support is available when it is most needed.
What Families Say
Families have expressed high levels of satisfaction with FootPrints Home Care, often praising the caregivers for their compassion and dedication. Many reviews highlight the positive impact the agency had on their loved ones, with caregivers described as “engaged” and “caring.” One family noted the comfort and security they felt leaving their loved ones in the hands of the staff, while another remarked on the effective communication from the office team.
Room for Improvement
While many families have had positive experiences, some reviews indicate dissatisfaction with the level of care provided. A few families expressed concerns about the supervision and attentiveness of caregivers, suggesting that there may be areas for improvement in service consistency.
Summary
FootPrints Home Care in Albuquerque, New Mexico, is dedicated to providing compassionate, personalized in-home care for seniors. With a focus on daily living assistance, hospice care, and effective communication, the agency has earned a reputation for reliability and kindness. While most families report positive experiences, there are mentions of potential areas for improvement in caregiver supervision. Overall, FootPrints Home Care is recommended by many families for its commitment to quality care and client satisfaction.
