Overview
Amada Senior Care, located in Albuquerque, New Mexico, is an in-home care company dedicated to providing personalized and compassionate care for seniors. Their services extend beyond traditional elder care, offering assistance with long-term care insurance and veterans’ benefits, as well as support for families navigating senior housing options. The company emphasizes enhancing clients’ quality of life through expert caregivers and tailored solutions.
Services & Support
Amada Senior Care offers a range of services designed to assist seniors with daily living activities. Their caregivers are trained to provide support with personal care, household tasks, and companionship. Additionally, the company provides financial care coordination, helping families manage long-term care insurance claims and navigate veterans’ benefits. This comprehensive approach aims to ensure that seniors receive the care they need while maintaining their independence.
Care Approach & Staff
The staff at Amada Senior Care is noted for their attentiveness and professionalism. Families have expressed appreciation for the caregivers’ ability to build strong relationships with clients, contributing to a positive care experience. The management team, including the director, is recognized for their transparency and responsiveness, actively working to match caregivers with clients based on individual needs and preferences.
Who They Serve
Amada Senior Care primarily serves seniors, including those with specific needs such as veterans and individuals with conditions like dementia. Their caregivers are equipped to handle a variety of situations, ensuring that clients receive compassionate and respectful care tailored to their circumstances.
What Families Say
Families have shared positive experiences with Amada Senior Care, highlighting the effective communication and dedication of the staff. Many reviews commend specific caregivers for their kindness and ability to engage clients in meaningful activities. However, some families have noted challenges with communication and consistency in staffing, particularly regarding scheduling and incident reporting. Despite these concerns, the overall sentiment reflects a strong appreciation for the quality of care provided.
Room for Improvement
While many families report satisfaction with Amada Senior Care, there have been mentions of communication issues and staffing consistency. Some families experienced delays in responses and a lack of timely updates regarding caregiver changes or incidents, which led to frustration. Addressing these areas could enhance the overall experience for clients and their families.
Summary
Amada Senior Care in Albuquerque, New Mexico, is committed to delivering high-quality in-home care for seniors, with a focus on personalized services and family support. Their dedicated staff and management are generally well-received, although there are areas for improvement in communication and staffing consistency. Overall, Amada is recognized for their compassionate approach and effective care solutions, making them a viable option for families seeking support for their loved ones.
