Overview
Abanza Personal Care Services LLC, located in Albuquerque, New Mexico, offers compassionate home care designed to support seniors in maintaining their independence while receiving dedicated assistance. The company emphasizes the importance of personalized care, prioritizing the well-being and dignity of each client.
Services & Support
Abanza Personal Care Services provides a range of non-medical personal care services tailored to individual needs. Their offerings include assistance with Activities of Daily Living (ADLs) and Independent Activities of Daily Living (IADLs), which aim to promote comfort and overall well-being. The caregivers, which include certified nursing assistants (CNAs), personal care assistants (PCAs), and companions, are trained to deliver support in a respectful and compassionate manner.
Care Approach & Staff
The staff at Abanza Personal Care Services is frequently described as professional and caring. Many families commend the communication skills of the caregivers, noting their ability to keep clients and families informed about care plans and any changes. The owners are also recognized for their personal involvement, fostering a welcoming environment that makes clients feel like part of a family.
Who They Serve
Abanza Personal Care Services caters primarily to seniors who require assistance with daily living activities. Families have expressed satisfaction with the level of care provided, highlighting that caregivers check in regularly and are attentive to their loved ones’ needs.
What Families Say
Reviews reflect a mix of experiences. Many families have praised the company for its compassionate care and effective communication, stating that their loved ones receive the support they need. However, some reviews express dissatisfaction regarding staffing issues, with claims that caregivers were not always available when needed. This has led to situations where family members felt compelled to step in to provide care.
Room for Improvement
While many families report positive experiences, there are concerns regarding employee support and staffing consistency. A few reviews indicate that some clients have experienced gaps in care, which can be particularly challenging for families living out of town.
Summary
Abanza Personal Care Services LLC in Albuquerque, New Mexico, is dedicated to providing personalized and compassionate home care for seniors. With a focus on communication and client well-being, the company has garnered positive feedback from many families. However, some clients have noted challenges related to staffing availability, suggesting areas for improvement in their service delivery.
