Overview
Brookdale Tramway Ridge, located in Albuquerque, New Mexico, is a senior living community that offers both assisted living and memory care services. The facility aims to create a supportive environment where residents can enjoy a fulfilling lifestyle while receiving the care they need. With a focus on wellness and community, Brookdale Tramway Ridge provides a place where residents can feel at home and thrive.
Services & Support
Brookdale Tramway Ridge offers a range of services designed to support seniors at various stages of life. This includes 24/7 staff availability for emergencies, medication reminders, and assistance with daily activities. The community emphasizes personalized care and connection, allowing residents to engage in social activities and maintain their independence.
Care Approach & Staff
The staff at Brookdale Tramway Ridge is noted for their compassion and dedication to the residents. Many families have expressed appreciation for the responsive nature of the caregivers, who are often described as attentive and supportive. However, there have been concerns regarding management practices and staff turnover, which some reviews suggest may impact the quality of care provided.
Who They Serve
Brookdale Tramway Ridge serves seniors requiring assisted living and memory care. The community is designed to cater to individuals with varying needs, fostering a sense of belonging and community among residents. Pets are also welcomed, adding to the therapeutic environment.
Living Options & Amenities
The facility features a clean and inviting atmosphere, with accommodations that aim to promote comfort and well-being. Residents have reported enjoying their living spaces, and the community offers opportunities for social interaction through organized activities. The dining experience is tailored to meet individual preferences, with multiple meal options available.
What Families Say
Families have shared mixed experiences regarding Brookdale Tramway Ridge. Many commend the compassionate care provided by staff members and the positive environment that allows residents to flourish. However, some reviews highlight concerns about management practices and staffing issues, suggesting that these factors may detract from the overall quality of care. Positive feedback frequently mentions the prompt communication from staff and the engaging activities available for residents.
Room for Improvement
While many families appreciate the care and environment at Brookdale Tramway Ridge, there are notable concerns regarding management and staffing levels. Some reviews indicate issues with staff retention and communication from upper management, which may affect the overall experience for residents and their families. Addressing these concerns could enhance the quality of care and satisfaction among residents.
Summary
Brookdale Tramway Ridge provides a supportive community for seniors in Albuquerque, New Mexico, offering both assisted living and memory care services. While the facility is praised for its compassionate staff and engaging environment, there are areas for improvement, particularly concerning management practices and staff turnover. Families looking for a caring environment for their loved ones may find Brookdale Tramway Ridge to be a suitable option, but should be aware of the mixed reviews regarding management and staffing issues.
