Overview
Angel Wings Home Care LLC, located in Albuquerque, New Mexico, offers assisted living services to individuals seeking support in a residential setting. The facility has recently undergone changes in management, which have prompted mixed reviews from families regarding the quality of care provided.
Services & Support
Angel Wings provides assisted living services, focusing on creating a supportive environment for residents. However, feedback from families indicates significant concerns about medication management, with reports of medications being stolen and issues with staff training.
Care Approach & Staff
The facility has experienced a transition with new ownership, which some families believe has improved the overall atmosphere and care quality. However, there are serious allegations regarding the previous management’s professionalism and the ability to provide safe care, including claims of untrained staff and inadequate responses to residents’ medical needs.
Who They Serve
Angel Wings serves individuals requiring assistance with daily living activities. The facility aims to cater to both residents needing basic support and those with more complex care requirements. Nonetheless, some families have expressed concerns about the appropriateness of the care for residents with mental health challenges.
Living Options & Amenities
While specific details about living options and amenities are limited, feedback suggests that the facility may lack engaging activities and quality dining experiences, which are essential for resident satisfaction.
Dining & Activities
Reviews mention that the dining options may not meet residents’ expectations, with some describing the food as “horrible.” Additionally, there are concerns about the lack of activities for residents, leading to a perception that they spend excessive time inactive.
What Families Say
Family experiences at Angel Wings vary widely. Some praise the new ownership for making positive changes and providing a nurturing environment, while others report serious issues, including poor medication management and unprofessional behavior from staff. These contrasting opinions highlight the need for prospective residents and their families to thoroughly assess the facility.
Room for Improvement
Several reviews indicate areas that require attention, particularly regarding medication management and staff training. Families have expressed concerns about safety and the overall quality of care, suggesting that the facility needs to address these issues to restore trust.
Summary
Angel Wings Home Care LLC presents a mixed picture of care and support in Albuquerque, New Mexico. While some families appreciate the recent management changes, others have raised significant concerns about safety, medication management, and the overall quality of life for residents. Prospective families are encouraged to conduct careful evaluations and consider visiting the facility to form their own opinions.
