Overview
Always Home Care, located in West New York, New Jersey, provides exceptional home healthcare services to seniors and individuals with disabilities or special needs. Founded 17 years ago, the organization is dedicated to improving the quality of life for clients by offering compassionate care and support that enables them to live independently in their own homes.
Services & Support
Always Home Care offers personalized care plans tailored to meet the unique needs and preferences of each client. The caregivers are carefully selected and trained professionals who focus on promoting overall well-being and independence. Their commitment to quality care ensures that clients receive the support they need in a familiar environment.
Care Approach & Staff
The staff at Always Home Care is comprised of experienced professionals who are dedicated to providing compassionate and responsible care. Reviewers have praised the Home Health Aides for their amazing, friendly demeanor and professionalism. Clients have noted that the coordinators are also very helpful, ensuring that any scheduling changes or needs for replacements are addressed promptly, which is crucial for families balancing work and caregiving responsibilities.
What Families Say
Families have expressed high satisfaction with the services provided by Always Home Care. One reviewer mentioned their father’s Home Health Aide, Soraya, as being very responsible and friendly, highlighting the positive impact of the care received. Another client noted the office staff’s proactive approach in checking in for any needed replacements, which helps maintain continuity of care. Additionally, many families have recommended the classes offered for training Home Health Aides, emphasizing the quality of instruction and the informative nature of the courses.
Room for Improvement
While many families have had positive experiences, there have been some concerns regarding the timely delivery of certification documents for courses. A few reviewers mentioned delays in receiving their diplomas, which could be an area for the organization to improve upon to enhance the overall experience for those seeking certification.
Summary
Always Home Care stands out for its commitment to quality home healthcare services in West New York, New Jersey. With a focus on personalized care and a dedicated staff, families can trust that their loved ones will receive the support needed to maintain independence at home. The positive feedback from clients emphasizes the effectiveness and compassion of their caregivers, although attention to administrative processes may enhance their offerings further.