Overview
NJFirst Home Health Care, located in North Bergen, New Jersey, is a licensed, insured, and accredited home care organization. With years of experience in the home care industry, they are dedicated to providing efficient and competent services tailored to the needs of their clients. Their approach focuses on building trusting relationships between caregivers and clients, ensuring that caregivers can become integral parts of the families they serve.
Services & Support
NJFirst Home Health Care offers a range of home care services designed to meet the diverse needs of their clients. Their goal is to match clients with caregivers who not only possess the necessary skills but also foster ongoing, supportive relationships. Families can expect attentive service from both caregivers and administrative staff, ensuring that all questions and concerns are addressed promptly.
Care Approach & Staff
The caregivers at NJFirst are frequently described as kind, professional, and easy to work with. Families report a high level of satisfaction with the care provided, noting that caregivers are attentive and skilled. The administrative team, particularly the office manager, is recognized for being responsive and proficient, which contributes to a positive caregiving experience.
Who They Serve
NJFirst Home Health Care serves a variety of clients in need of home care, including those requiring assistance with daily activities. They are committed to understanding and addressing the specific needs of families, ensuring that care is personalized and effective.
Insurance & Billing
NJFirst is a provider for NJ Medicaid and works with most New Jersey HMO plans, including UnitedHealthcare, Horizon NJ Health, Aetna Better Health of New Jersey, and Amerigroup. This wide acceptance of insurance plans can help ease the financial aspect of obtaining home care services.
What Families Say
Families have expressed gratitude for the support provided by NJFirst Home Health Care. Many reviews highlight the kindness and professionalism of the caregivers, as well as the competence of the administrative staff. Clients feel reassured knowing their loved ones are in capable hands, contributing to peace of mind during challenging times.
Room for Improvement
While many families have had positive experiences, there may be areas for enhancement, particularly in ensuring that all inquiries are handled with the same level of responsiveness across the board.
Summary
Overall, NJFirst Home Health Care stands out for its commitment to building lasting relationships between caregivers and clients. With a focus on personalized care and a responsive administrative team, they aim to provide a reliable and supportive environment for families in need of home health care services.